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The last post in this topic was posted 7019 days ago. 

 

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Posted

I made a deposit to my moms and grandma's BOA account on 3/16. The reason I made it, is because it was a check from the title company that was a refund from a deal we cancelled on a house purchase... and it was made out to me and my grandma (as buyers). So she endorsed, I endorsed, then I made the deposit in person.

 

As of today this is not showing up, not even as an item "on hold". It was a check for $500. Is this normal for BOA?

 

My mom is going to call them about it but I just wondered if this is standard.


Posted
Banks are getting worse about this type of thing lately. Dunno why. It's not as if they are not making profit as it is.

 

 

ITA!!!

 

 

BOA held a few checks of mine.... which is why I use them less....

 

FWIW, they are SUPPOSED to note on your deposit slip, the date the funds will be avail.... always ask the teller

 

if unhappy with the amount of time its on hold, speak to the manager...

Posted

They do it to us all of the time and then conveniently forget to tell us it's on hold. So once I went and wrote 2 checks, not knowing, called the 800# and they told me that it was on hold for one more business day. The next day, they still hadn't released, called again, oh no, it was on hold for 3 more business days and Oh YES, you will be charged bounced check fees.

 

I hate them. They don't always give us the slip that tells you the funds are on hold, you get different answers from different people there. I was just thinking about switching banks today as a matter of fact.

 

IMO, they are NOT customer friendly. $35 for a bounced check fee is ridiculous and their cust serv sucks.

Posted (edited)

I used to work for Chase Manhattan so I know a bit about this one. Holding funds is covered by Reg CC.

 

Reg CC does not require banks to hold your funds but instead gives the maximum time they are allowed to hold them. Each bank sets their own policies based on these guidelines and the policies can vary widely not only between each bank but also between different accounts within the same bank. For example, Chase will hold a check longer for a new account than for an established account. They also used to have different hold periods based on the average balance on the account (over 50K average they rarely held anything.) I quit working for them about 6 years ago so not sure if they still do that but I would be very suprised if they don't.

 

What many people do not know is that these holds can be eliminated if the local branch manager so chooses. When I recently refi'd both my cars and moved my direct depost to BOA one of the conditions was that my account be flagged so that no funds under $5K are held for more than one business day.

Edited by jtoast

The last post in this topic was posted 7019 days ago. 

 

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