Citi won't let me pay

[SomeGuyInCA]

Hello all;

 

So recently I applied and was approved for a Citi card with a 5 digit limit. I charged a few hundred dollars to it with the intention of paying it before my first statement cut. But, lo and behold, Citi will not allow me to do so. Burried at the bottom of the payment screen is this text:

 

On the scheduled payment date, if your payment is greater than your current balance plus 7.5% and more than the last statement balance, we will lower the payment to an amount equal to the last statement balance. (If that statement balance was zero, the payment will be canceled.) The purpose of this is to avoid a credit balance on your account. [emphasis mine]

In other words, you cannot make a payment to Citi until after your first statement has cut, even if you want to. That really irritates me, because I think it means that the $200 balance is going o report, and I do not want it to.

Apparently this is standard operating procedure at Citi, from what I am reading. Does anyone know if this persists in the future, or is it only a first statement sort of thing?

Edited August 12, 2012 by SomeGuyInCA

[miakayuuki]

Use your banks bill pay, or a western union quick pay, or overnight them a check. There restriction only applies to their bill pay system. You can always force the money at them through other means.

[gnarlywood]

Go into a branch.

[BDK]

Use your banks bill pay, or a western union quick pay, or overnight them a check. There restriction only applies to their bill pay system. You can always force the money at them through other means.

 

^ +1

[BobWang]

That's for the 1st statement.

 

And the 1st time you use a new bank account to pay, you're limited to < $1,000.

 

If you have Bill Pay, tell us which card, and we can give you info on how to push a payment.

[BDK]

Also, when is your statement date? I think as you get really close to that Citi finally allows a payment to be pulled on-site. But really, pushing a payment from your bank's bill pay is a much better way to go.

[Cactus Flower]

Use your banks bill pay, or a western union quick pay, or overnight them a check. There restriction only applies to their bill pay system. You can always force the money at them through other means.

 

 

agreed.. they are not the only ones with restrictive payment "rules" ..

 

I had one bank that used to limit me to ONE payment per month through their site.

[SomeGuyInCA]

Thanks all. The card is a simplicity. I may use bill pay... or to be honest I might just let it report. Not sure yet.