I called in to request the upgrade to AMEX on Wednesday, and on Friday morning it showed up on-line when I checked. I called the automated line and it aid I had an AMEX available credit of $8000. No hard pull yet, despite the CSR stating that a hard pull would be required. I've had the regular store card for a very long time; converted from an old Jordan Marsh Boston account (Macys bought them out a long time ago)
How long does it take to get the new AMEX card in the mail?