I've banked with UBOC (Union Bank of California) for what seems like forever - (1980's) - never had problems or issues, free checking, free on-line bill pay, regular Visa credit card (nice limit but no rewards -serviced by another co), great service - I actually live in Louisiana now (and of course there is no UBOC here) but still have my UBOC account for almost all bank business - And at one time I had my purse stolen, checks written and it was handled expeditiously and with no problems! In the 'olden days' going into the bank for whatever needs was always a pleasure as the staff seemed to stay forever, knew their business (or found out whatever they didn't know) and cs was excellent. JMO