HELP NEEDED!!! rehab reporting incorrectly with DOE!!!

[ziggypop]

I finished rehab at the end of August and consolidated at the same time. My loan status with the DOE was changed on my CRs in September to show that it had been sold/paid through refinance but the old negatives were still showing. I finally looked on the DOE's "loan locater" site and all my loans are showing that I missed a payment during rehab, which I didn't!!! It shows "defaulted, six consecutive payments" at the end of January, then it says "defaulted, six consecutive payments, then missed payments" at the end of March." UGH!!! Why do I always find this stuff out on a Sunday when I can't do anything about it? I paid in March (and in April, and in May, etc.), but that was actually the month that I INCREASED my payments, not missed one!! I am so mad!!!

 

Any words of wisdom out there? I'm going to call the DOE tomorrow and find out what the deal is, but I'd like to have all the possible information I can before I do. Thanks, everyone!!

[TxQuiltGirl]

I'm sure you have all the proof that you paid your loans when you were supposed to, right? So no big deal; some button pusher just pushed the wrong one. Call them on Monday and find out what's going on, have all your documentation together, and if you have cancelled checks or whatever, that will help too.

 

Hang in there; I think someone over at DOE has their head up their butt, but I know you can help them pull it out! :wink: