Loans out of Rehab - Sallie Mae CO still on CR

[Faelynn V]

Got preapproved for a mortgage, but the contingency is that the collections on my husband's CR must be paid prior to closing. Listed on the preapproval document is "Sallie Mae" which is my husband's old lender. These are still on his reports as charged off bad debts.

 

Sallie Mae doesn't hold these 2 loans anymore, how in the world am I supposed to resolve/pay (according to the lender) when they don't even belong to SM??? We are current with the new lender.

[LynnInMN]

Request a zero balance letter from Sallie Mae.

[Faelynn V]

Thank you Lynn.

 

although getting a letter from these people are like pulling teeth...