Medical clinic sent copay issue to collections

By txaggiejen
January 17, 2008 in Medical Billing & Medical Collections

https://creditboards.com/forums/index.php?/topic/311299-medical-clinic-sent-copay-issue-to-collections/

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txaggiejen

Posted January 17, 2008

Ok, I have a question. I was told by a doctor's office that I owed them a copay, but my health insurance told me it was a mistake. The insurance company said "we'll take care of it". This was for a doctor's visit in April 2007.

Today I received a phone call from the collections agency that told me that the $25 went to collections.

How can I get this off of my record? I am willing to pay the $25, but how do I get the doctor's office to remove it from collections? Do they HAVE to remove it if I pay? If I pay and they don't remove it, what is my recourse?

Thanks

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