FirstUSA hardship program
Posted 11 February 2003 - 12:46 PM
I know they have a hardship program and I have heard you can get reduced monthly payments and a lower APR. But, I cannot find who to call. Obviously the people I have been talking to are not the right ones. Does anyone know who I should call at FUSA? And, can you give me an idea as to what I can expect as to terms?
Any help is appreciated. I had a bad cash flow problem that has now worked out. But, I cannot yet catch up on all the missed payments. I am about 3 1/2 months late, and I am concerned it will go to a collection agency very soon.
Posted 12 February 2003 - 01:53 PM
I have their fax # for correspondence 888-643-9628. Perhaps you should write a nice letter explaining your situation with the desire to "get back on track" before collection etc. I think it is easier to keep a clear head when writing a letter than talking to their internal collection goons.
Posted 12 February 2003 - 03:51 PM
Any other imput is appreciated.
Posted 13 February 2003 - 02:08 PM
I finally found the real "hardship" department. The number is 1-866-496-8226. No more fooling around with low level employees who could not help. I got a nice lady who worked with me.
I was told by someone on Creditnet that with FUSA, you just keep saying no. They will keep going down on their offer until you can afford it. That is what I did.
The big problem has been that they want the first payment within 9 days. Up until now, I have not had the money. Here is what I got: 6% APR for one year (it had been jacked to over 22%); payments of $278 per month total for the three cards (just a little over one half of what they had been); after the April payment, they will report it positively; the plan lasts one year; no more over limit fees or late fees; and, no more collection calls.
This is what I needed. I now have all six of my cards on hardship payment plans. I can now get back on my feet. It takes a lot of pressure off of me.
My FICO dropped from 704 when all this started reporting, to 542, and then up to 552, where it is stuck.
Posted 13 February 2003 - 02:20 PM
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