Our local subway store refused to take my visa because I refused to show ID. It isn't like this person didn't know me or that I had not been there before. Last time I was in I told them they couldn't require me to show ID and the manager of the store said yes they can or they can refuse to take my card. I told her in a calm voice that she couldn't do that nor could she require anyone to show ID for credit card transactions, that time she took my card. Well today I went in and I refused to show ID and she refused to take my card. They had already made the subs and such and I had gotten my drinks. I said "No you can't require me to show ID" needless to say I walked out with the food sitting on their counter so they lost that plus me as a customer from that point forward. So to clear things up I tried to talk to the store owner which it turns out was the person I spoke with before at the store. She got really rude with me on the phone when I tried to explain the situation. I have filed a complaint with Visa along with a feedback on subway.com about this incident.
The funny thing is.. if she is having problems with fraud she might want to look at her own employees. Because if you can't win a chargeback when you have the card present then you're failing to understand the chargeback procedure. Plus its a 7 dollar sandwich who on earth would file a charge back for that?
Anyway thought I would post this info here. I don't think I was in the wrong.
/b
