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Dunning letter while Deployed

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#1 skisgirl276

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  • 2 posts

Posted 06 August 2011 - 01:26 PM

Hi all, I've been lurking for awhile now, reading and reading and reading, LOL. I've had much success so far with TL deletes but have come up on a new issue and need some input as to how I should proceed. I'm working on both my and the DH's reports.

My DH is currently deployed. I recently received a dunning letter from Verizon Wireless and as per info provided on CB, sent back a request for verification due to thinking that this account was closed and paid in full as of 2yrs ago. Verizon replied with a "bill" providing no information except an amount due. On the same day, I received a letter from Vantage asking for the same $. The debt is not showing on DH's credit reports as of 8/05/20ll....

So my question is - Do I send proof of deployment to both Verizon and Vantage while reminding them of the SSCRA regulations regarding debt collection while deployed? Or, pursue my request for an itemized bill so I'll know what is owed and why? Or, some combination of both which would protect DH from having the collection listed on his CR's while still finding a way to resolve the issue before he gets home and is no longer protected by the SSCRA? My concern with the 3rd option is that once the OC & CA know he is deployed, they may refuse further communication or requests for information....

Thanks in advance for your input!

#2 DarknessFalls

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  • 171 posts

Posted 11 September 2011 - 12:50 AM

First off, do you have POA for your husband? If so, then I don't see how they can refuse to deal with you. If not, then he should be able to visit a JAG while in country and request one. Most bases, FOBS, and outpost won't have a dedicated JAG but one should make the rounds at least once a month. They probably will convoy in at the same time as the finance people.

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