Got an email about this post from someone about a recent background check. Apparently, they were declined a job with one of the cell phone companies. The background check showed a felony assault in another state by someone with the same common name, same DOB - but with a different year. They ask me for suggestions how to deal with it.
1. The employer is required to tell you the name of the service who provided the information.
(This individual had to make several calls to the company's HR department before they got the information)
2. One you get the information, find out which legal jurisdiction they got the information from.
(Why is this important?) **Because this may occur again with a different company.
Get a fax on that court's letterhead stating the exact identifying information that proves you did not commit the offense.
3. Personally, I would consult with an attorney who specializes in this area. You have legal proof you were harmed by the report.
The company providing the report failed to conduct due diligence and note different years of birth or social security numbers.
Their actions cause a potential employer to reject your application.
Which is one of the reasons I have a problem with many of these services. They are only interested in volume, not accuracy.
If they provide inaccurate results, the consumer then has to sort things out - sometimes at a cost.
Edited by tmcgill, 07 November 2016 - 08:43 AM.