ShawnPY1972 Posted March 13 Posted March 13 I applied a couple of weeks ago for this card. I clicked on the pre qualification button and it automatically pulled my credit report. They asked me to call in and they had trouble verifying my cellphone and told me that they would send me a letter in the mail. The letter never came! 😡 The people handling the application department are completely useless and therefore I called their Executive Response Unit this morning. It was a short call but the lady was very nice and extremely helpful. Although the help was not immediate she told me the matter would be resolved within 48 hours. 😁 Quote
Flyingifr Posted March 13 Posted March 13 I love the "It will be resolved in 48 hours" or even better (someone will get back to you in 48 hours". What they don't tell you is WHICH 48 hours... Maybe they mean "1 hour in 2026, 1 hour in 2027, 1 hour in 2028 and when it gets to 48 we might get on it." Quote
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