tdjackson Posted June 25, 2025 Posted June 25, 2025 Hi all, I had a vehicle loan through Capital One. It was listed as a REPO, but the loan is paid off, and I have the title in hand. They did come to get it while I was ill, but didn't. It is now listed on my credit reports as a charge-off for $xx amount of dollars. How do I get them to remove it from there and list it as paid off? I know some of the payments were late, and I accept that, but I want it listed as paid in full, and the title is in my hand. What letter should I send to make this happen? Thanks !! Quote
Admin MarvBear Posted June 25, 2025 Admin Posted June 25, 2025 I can't help with repossession topics, simply because I know extraordinarily little about them. Why Chat would be my go-to guide on this one. I will say this though. Sometimes I have noticed on a consumer credit file that TransUnion reports the encumbered VIN associated with the reported account. Were that to match the VIN on the title you possess, maybe that would be ammunitioned to assist in your endeavor. tdjackson 1 Quote
tdjackson Posted June 25, 2025 Author Posted June 25, 2025 Thanks MarvBear, I will reach out to her today. Quote
hdporter Posted June 29, 2025 Posted June 29, 2025 Capital One Auto Finance details a means by which to file a reporting dispute with them directly (including an inaccurately reported repo). The relevant text and link to download the dispute form are detailed below. I advise completing the provided form and sending it to the address noted: ‐‐------------------------ The Fair Credit Reporting Act (FCRA) gives you the right to dispute information you believe to be incomplete or inaccurate and requires furnishers like Capital One Auto Finance to conduct reasonable investigations of disputes. If you believe that the late payment shown on your credit report is inaccurately reported, you can file a dispute with us or through the credit reporting agencies (CRAs), like Equifax, Experian and TransUnion. We will investigate your dispute using the information provided, and respond within 30 days. If any changes are deemed necessary, note that the CRAs will typically update your credit report(s) within 1-2 billing cycles after the investigation is complete. Filing a Dispute with Capital One Auto Finance When filing your dispute, we strongly encourage you to provide us with the specific information you believe was inaccurately or incompletely reported (such as payment dates or account status), and include supporting information that would help in the investigation (e.g., front and back of check, bank statement, marked-up copy of the credit report, etc.). We recommend downloading and completing our Credit Report Dispute Form and providing all relevant information that explains your situation. Please send your dispute and supporting materials directly to Capital One Auto Finance at the address listed below: Dispute Form: https://ecm.capitalone.com/WCM/auto-financing/cbr/capital-one-auto-finance-dispute-intake-form.pdf ATTN: COAF Credit Bureau Dispute Capital One Auto Finance PO Box 259407 Plano, TX 75025-9407 Quote
hdporter Posted June 29, 2025 Posted June 29, 2025 The key question is whether the charge off notation is correct. If the account did advance to a 180 day delinquent status, then reporting of the charge off (incl amount) is likely accurate, other than that the tradeline should now be updated with the added notation, "paid charge off". If I understand, a REPO order was issued, but the repo company didn't take possession of the vehicle. It would help to better understand the circumstances under which they opted to not take possession of the car. If you can't find a basis under which to have the charge off notation removed from the tradeline (other than to have the status updated to PAID, it's questionable whether you would get much credit score improvement from elimination of the REPO notation. It's worth investigating, but I don't know that I would engage in more than a cursory first dispute toward that end. Quote
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