It is difficult to like car dealer

[Sidewinder]

-ships.

[Bad Doctor Frost]

You're never dealing with the head of the class when you deal with dealerships. If you find one not completely full of crap, keep going back. They're few and far between. I'll gladly travel to have a better experience. I haven't bought locally in years. I shopped at a local dealership a few months ago and the sales manager was...we'll call her "confidently incorrect" so I wrote them off for anything beyond window shopping. Too bad. 

[hdporter]

It's been my experience that the skunks in the business show their stripes early on in the shopping process.  The best dealerships and sales reps are anxious to please in order to secure a sale.  The disreputable ones tend to be inflexible and distinctly unaccomodating.

 

And, if in the process of closing a sale they try to pad the invoice with garbage after-market services, run ... don't walk.

 

In 17 years we've purchased 3 new vehicles, 2 Lincolns and 1 BMW.  We came away beaming from the experience every time (and "kissed more than a few toads" along the way).