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DCY030
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I am dealing with CCS for an account from Comcast.

During the early 2021, I was stuck overseas due to fligh ops suspension. CCS was assigned this debt on June 7, 2021. CCS claimed they mailed me two letter but I could not find any at home when I came back on June 29th, 2021.

 

As a backgrop of this, the final bill was disputed and that is why I could not pay before leaving in December of 2020. Xfinity restricted my access to the account overseas and I could not log in.  I was planing on returning in Feb but due to the second covid surge, I could not fly until June 29. When I returned, I contacted Comcast about the dispute. It was never resolved. 

 

Two Questins,

Can Comcast place a disputed final bill with a collection agency without resolving it?

Fact that I was overseas, does simply mailing a collection letter to my residence fulfils CCS's legal obligation under the law?

 

 

 

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