Mortgage transferred to new company and reporting 60days late-Need HELP ASAP

[creditxpert]

I have excellent credit. Had a home that didn't report my credit history. It was recently transferred and the person staying in the home was 60days late without my knowledge because old company didnt report. New company reported 60day late on my report this morning and obviously my scores plummeted. I've called and they said they have to report it regardless of me bringing it current. Anything possible to do to salvage my excellent credit? (I already know it's something I shouldn't have done

[hegemony]

On 7/10/2023 at 5:04 PM, creditxpert said:

I have excellent credit. Had a home that didn't report my credit history. It was recently transferred and the person staying in the home was 60days late without my knowledge because old company didnt report. New company reported 60day late on my report this morning and obviously my scores plummeted. I've called and they said they have to report it regardless of me bringing it current. Anything possible to do to salvage my excellent credit? (I already know it's something I shouldn't have done

 

So you were allowing a tenant to pay your mortgage servicer directly? wow.

 

As far as fixing this, you can try a goodwill letter to the servicer but this may be a long shot. good luck,.