Any explanation would be great. I thought to list a series of events would be better than some long paragraph. I have pics and proof for all events below.
Mid May: Ordered Vehicle (checked credit score showing 730 at the time)
June 7: Toyota Financial Services received payment for old lease
June 12: TFS closed account
June 30: TFS reported to the credit bureau account closed on June 12
Friday July 9: Credit was pulled by dealer (first of knowing of outstanding balance on a said closed account)Was able to get bumped to a Tier 2. (Nothing was reported nor sent to me that I had an outstanding balance)
Monday July 12: called Transunion because their score was what was pulled that hurt the deal. Transunion said that they show nothing of delinquency on my report AND show no history of it being removed nor it ever being on there in the first place.
Evening July 12: called Experian because no other apps were showing a tier 3 credit score. They also said they had no history of it ever being on my report. (Talked to about five differnent people) They put me on a callback list to speak to a supervisor. Associate had said supervisor was in a meeting and would call back.
July 13: Called Experian again to figure what happened. Received notifications that my credit score had increased 66 points and delinquency was removed notifications on Experian app. (No certainty that it was removed from report because they said there’s nothing bad on my report. I guess I take their word for it??)
Evening July 13: received a notifications from credit apps that Toyota Motor Credit has reported positive activity on a outstanding loan balance. Loan paid.
July 14: Called TFS to request document to cross reference dates.
July 16: Called TFS to speak to Toyota Motor Credit. Turns out there’s no one to speak to in that department. It’s the same as calling TFS. Called Experian again to ask why they are just now reflecting on my credit that I had an outstanding balance that was just closed on July 13 not what TFS sent which states that it was closed in June 12. Experian had told me that the account was closed in June but when I explained to them that’s not what I’m seeing in my emails and notifications, they became combative and hung up on me. No one can tell me how and why on July 9, a inaccurate mistake cost me money and no one can send me my credit report to verify that there’s no delinquency. TFS agree that someone dropped the ball (but not them) and is willing to send any and all reports they have on my accounts. All credit bureaus has yet to send me to any documentation of removal of alleged delinquency and I will never know what happen on July 9th that cost me money. I’m paying more than I should and I could’ve been out of $1k(nonrefundable deposit to order vehicle) because I will not sign a tier 3 deal. Who knows how long I would’ve been without a car in this market if that were true.
Any advice is much appreciated!
I graduated with my masters in Aug 2020 and havent had a full time job since Dec 2019. My mom was laid off because of covid in March 2020 and I stopped making payments to credit cards after graduating from my masters (Sept 2020) because my student loans stopped coming and my mom could barely make her own mortgage payments. Since Sept 2020, Ive severely damaged my credit and am now in over $27k cc debt.
I've since moved to Europe and don't plan to come back to the US, at least not for several years, to pursue lower cost education here.
I don't know how to proceed with my cc debt because I've been told since my credit is already tanked that it wouldnt matter if I pay off my debt, attempt to lower my 23-25% interest rates on my 9 credit cards, or try to negotiate a lower payoff.
I work part time remotely for a client in the US but the work is random and not guaranteed. The most I've made since I started with her in Dec 2020 was $1100 a month.
I contacted a debt consolidation law firm in the US but they want to charge me a $750 retainer and then $600 a month for 36 months to pay off my cards. Im waiting to hear if they guarantee these cards will be paid.
No idea how to proceed and feeling overwhelmed because I want to do the right thing but Im drowning in interest rates and have called two banks to talk with them only to be yelled at and shamed.
Do you have any advice for me?
Trying to help a friend and thought I'd pose the question to the board as I do research here on best course of action. I'm having a little trouble deciding on the best advice to give here...
Backstory: Financial hardship going back years. Besides making some poor choices, extenuating circumstances exist...
~3.5 years ago, 2 things converged - debtor decided to take highest balance and highest APR CC, and get Cap1 to zero-out the APR via 60-90 day late (thought that was the only way to get the offer). Right before that ball rolled, Cap1 sold the account to a theretofore unknown CC Co. Debtor decided to stick with the plan and on day 80-whatever, got the financial hardship, closed account 0% APR with the new CC Co. Balance was $7K. Fast-forward 3 years, this company supposedly sent 2 letters saying the financial hardship plan was expiring. Debtor received no communication from them in the mail. Received no email. Company is claiming they sent them. Company is saying the payment plan the account is under is no longer available and they've reinstated the original APR but did not reopen the account (at least to the debtor's knowledge they have not). Debtor will not be able to manage under the reinstated APR (26%), balance is now ~$5K. Debtor was under the impression that the payment plan was there until the account was paid to 0, as they closed the card - does not recall receiving any written confirmation of the payment plan terms, and it will take some time to dig through files (if they did provide something in writing, it is saved somewhere in a file). Calling the company was bush league - seemingly no financial hardship department, agents who didn't seem to understand what options were available for financial hardship, could not answer whether the account was currently open or still closed, request to speak with a supervisor has so far gone unheeded - no returned phone call.
What I'm trying to determine firstly is - what rights does the debtor have here if any? Is there any recourse for not receiving notification of this expiration? Currently there is no option to transfer the balance. I'm unsure whether to advise for a flat "withhold payment and settle." But perhaps it has come to this. By all accounts there are no professionals to speak with via phone for this CC Co. Maybe this is just a strategy of "best of bad options to dump this creditor and move on."
Appreciate help in brainstorming...
So I disputed (or so I thought I disputed) addresses off the Big 4. TU removed all addresses except for my current. EQ has my current and another non-BK address. EX won't budge.
All bureaus froze. Microbilt, LexisNexis, SageStream, Chex, you name it.
Try to get full verification of the bankruptcy on my file, thinking the whole Trial Rule 1005 thing would help me (this rule makes only the last 4 of your social, full name and addy public-facing).
This was the response L/N fed me, including a few notes in RED.
Please critique, tell me I have no chance for removal, something....
Lovely Navient is posting 4, yes 4 charge-offs on my credit report. I'm starting with Equifax.
Round 1: Disputed because there was still a past due balance showing on the charged off accounts (all of them). One Navient Account deleted, the rest were "verified." Equifax "updated" the "date of last payment" to literally June 2020 ... on charged off accounts. They still show a past due balance, even though the debts were sold to a collection agency.
Round 2: Sent a method of verification letter to Equifax. Equifax responded with a "We don't have a credit file for you" letter. Stall tactic?
Round 3: Sent a second method of verification request with copies of the "we don't have a credit file for you" letter, proof of identity, copies of their previously "verified" accounts/"investigation results" pointing out they reported payments on charged off accounts. Interestingly, the "little boxes" that appear under the accounts which tell you if it's a timely payment, late, or a charge off still show a "late/charge off" for the months Equifax says they verified I made payments. Result: Investigation is PENDING.
I signed up for MyFico and apparently, Navient is reporting these charge offs/lates, FRESH, on a monthly basis - even after they sold the debt. Is this legal? How can I be late on a debt that doesn't exist anymore since they sold it off? I had a charge off before for a credit card a long time ago and once it was charged off and sold (Navient sold the debt as well) it wasn't reported every.dang.month. Is this legal or some sort of reporting violation?
Am I doing this correctly? Should I do a 609 and demand that they show me a copy of my MPN? TIA!!!