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Why is citi such a weird lender?

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I pay on time, no lates, not much debt on any lender so good debt to income ratio etc, good scores. They lower my limit from 10k to 500 while all other lenders are moving in the opposite direction. 


Confused but I have other credit so no big deal. 


Maybe I didn't spend enough on it. Citi claims its nothing I did wrong 

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