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Synchrony (Google Store) Contact for GWs

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Hello,

 

I am looking for valid contact information (mailing addresses) for sending GWs for Synchrony - Google Credit Account. Can anyone be kind enough to help me out? I have already sent them a secure message from my Account. I also found a thread with backdoor numbers for Synchrony (among others), but not sure which one is correct for the Google Store Card. The regular Customer Service agents on that 800 number have no idea what I am talking about. I did a search and been going through various threads but not able to find anything specifically for the Google Store account from Synchrony.

 

I am trying to get the only 30-day late payment removed through a GW letter.

 

If this question is in the wrong forum, I apologize. Please move this thread to an appropriate forum. Thanks for your understanding and assistance.

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The standard advice would be to target the executive in charge of this business line with a written request sent via USPS.

 

If you are having issues locating the person in this role, look at LinkedIn, Synchrony annual reports, or contact the headquarters office main phone number.

 

You might also pose the question to Synchrony via social media.  I've had mixed success resolving some non-routine matters with Amex via Twitter, for example.  

 

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On 1/21/2020 at 8:42 PM, cv91915 said:

The standard advice would be to target the executive in charge of this business line with a written request sent via USPS.

 

If you are having issues locating the person in this role, look at LinkedIn, Synchrony annual reports, or contact the headquarters office main phone number.

 

You might also pose the question to Synchrony via social media.  I've had mixed success resolving some non-routine matters with Amex via Twitter, for example.  

 

Thank you for your response, cv91915.

Very happy to say that I started by using the 'Secure message' option when I login to my Credit Card account page and sent a request. 3-4 weeks later, they confirmed, they removed it. I verified that it's gone from myFico reports. All 3 scores shot up by about 30 points.

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