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Paid collection showing as unpaid

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I recieved a parking ticket from the city that unbeknownst to me went to collections. I paid the ticket this January directly to the city. The collection is still showing up on my report as unpaid to the collection agency. How do I get them to update this, or at this point does it even matter (it's been on my report about a year)? My score is 691 so not amazing not terrible. I have a higher utilization ATM. 

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I'd write a "well-written letter", addressed to the OC, copies to the collector and the CRA's involved, to remind them that the reporting of parking ticket debt. or any other debt that did not arise from a contract or agreement by the consumer to pay, runs counter to the National Consumer Assistance Plan initiative implemented by the three consumer reporting agencies in 2015.  Further, I asset that the obligation has been paid (including a cancelled check, or other evidence).

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On 11/28/2019 at 4:26 PM, hdporter said:

I'd write a "well-written letter", addressed to the OC, copies to the collector and the CRA's involved, to remind them that the reporting of parking ticket debt. or any other debt that did not arise from a contract or agreement by the consumer to pay, runs counter to the National Consumer Assistance Plan initiative implemented by the three consumer reporting agencies in 2015.  Further, I asset that the obligation has been paid (including a cancelled check, or other evidence).

 

+1.

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