Dpauahi Posted June 22 Hi Everyone, Citi Credit card accidentally closed my credit card with a balance. Long story short, I asked them to send me a new credit card. I called back a couple weeks later and found out they closed my account instead. They reopened my account and sent me a new credit card. Now it shows up on my credit report as closed with a balance. What’s the best way to dispute the error? Quote Share this post Link to post Share on other sites
hegemony Posted June 22 I would not dispute it with the CRAs. does the reopened account have a different card number? if not, it will probably update as open to the CRAs next time citi updates. If it doesn't I would contact Citi exec offices for help instead of disputing it with the 4 major CRAs. 1 CTSoxFan reacted to this Quote Share this post Link to post Share on other sites
Dpauahi Posted June 22 56 minutes ago, hegemony said: I would not dispute it with the CRAs. does the reopened account have a different card number? if not, it will probably update as open to the CRAs next time citi updates. If it doesn't I would contact Citi exec offices for help instead of disputing it with the 4 major CRAs. Thank You! They issued another card. I’ll see what happens in the upcoming months Quote Share this post Link to post Share on other sites
hegemony Posted July 15 On 6/22/2019 at 1:04 PM, Dpauahi said: Thank You! They issued another card. I’ll see what happens in the upcoming months any update? Quote Share this post Link to post Share on other sites