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Has anyone used email correspondence with them to arrange pay for delete? I have an old account with them and I’d like to give it a shot.  I trust myself on email correspondence way more than talking to someone over the phone. 

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Well, i went ahead and did this.. I’ll update once things are updated on my reports. I guess we will see what happens. The rep was very cool and professional. She did try to get me to pay something on a VERY old account . I told her truthfully i didn’t know anything about that one and I’d have to do some research on that and get back to her. 

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