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Any explanation would be great. I thought to list a series of events would be better than some long paragraph. I have pics and proof for all events below.
Mid May: Ordered Vehicle (checked credit score showing 730 at the time)
June 7: Toyota Financial Services received payment for old lease
June 12: TFS closed account
June 30: TFS reported to the credit bureau account closed on June 12
Friday July 9: Credit was pulled by dealer (first of knowing of outstanding balance on a said closed account)Was able to get bumped to a Tier 2. (Nothing was reported nor sent to me that I had an outstanding balance)
Monday July 12: called Transunion because their score was what was pulled that hurt the deal. Transunion said that they show nothing of delinquency on my report AND show no history of it being removed nor it ever being on there in the first place.
Evening July 12: called Experian because no other apps were showing a tier 3 credit score. They also said they had no history of it ever being on my report. (Talked to about five differnent people) They put me on a callback list to speak to a supervisor. Associate had said supervisor was in a meeting and would call back.
July 13: Called Experian again to figure what happened. Received notifications that my credit score had increased 66 points and delinquency was removed notifications on Experian app. (No certainty that it was removed from report because they said there’s nothing bad on my report. I guess I take their word for it??)
Evening July 13: received a notifications from credit apps that Toyota Motor Credit has reported positive activity on a outstanding loan balance. Loan paid.
July 14: Called TFS to request document to cross reference dates.
July 16: Called TFS to speak to Toyota Motor Credit. Turns out there’s no one to speak to in that department. It’s the same as calling TFS. Called Experian again to ask why they are just now reflecting on my credit that I had an outstanding balance that was just closed on July 13 not what TFS sent which states that it was closed in June 12. Experian had told me that the account was closed in June but when I explained to them that’s not what I’m seeing in my emails and notifications, they became combative and hung up on me. No one can tell me how and why on July 9, a inaccurate mistake cost me money and no one can send me my credit report to verify that there’s no delinquency. TFS agree that someone dropped the ball (but not them) and is willing to send any and all reports they have on my accounts. All credit bureaus has yet to send me to any documentation of removal of alleged delinquency and I will never know what happen on July 9th that cost me money. I’m paying more than I should and I could’ve been out of $1k(nonrefundable deposit to order vehicle) because I will not sign a tier 3 deal. Who knows how long I would’ve been without a car in this market if that were true.
Does anyone know either by experience or with a good degree of certainty if American Express (AMEX) will decline card membership if you have ever filed bankruptcy against them? I have read somewhere that they keep a permanent “barred from membership list”.
Is this right, no. However, as you probably know a financial institution may choose to do business with whomever they choose (a rather broad definition). I have read that even if an American Express account has been fully-discharged by a successfully complete bankruptcy case, they will no longer choose to do business with you.
The reason I am asking is twenty years ago, I listed them as a creditor in my Chapter 7 bankruptcy case. I would like to apply for membership in the future when my current FICO is a bit stronger. However, I do not want to burn a hard-inquiry only for it to be declined.
I apologize if I am not posting in the correct area. Thank you.
A "backdoor number" is one that gets you past frontline CSR's directly to Credit Analysts / Credit Departments / Account Managers / Account Specialists (different lenders call 'em different things) - these people/departments have decision-making abilities far beyond frontline CSR's; they can take and review requests for reconsideration of denied CC apps or CLI requests, APR reductions, etc. and implement their decisions.
I can continuously update this first post with the latest information if everyone will post to this thread. I'll make the change and acknowledge. We deeply appreciate your participation.
Amazon (store card): see Synchrony (GE)
AMEX: (Oasis Program)
AMEX: 866-314-0237 (new app status)
AMEX: 800-582-6471 (recon with frozen EX for pin)
AMEX Business charge cards - (877) 399-3083
AMEX Credit Bureau Unit: 800-874-2717 (Must have a current credit report before calling. They will ask for the account number from the credit report, which is different from your card number)
Barclays: 888-232-0780 (Customer Care)
Barclays: 866-408-4064 (Credit Analyst)
BBVA Compass Bank: (American Express Card issues only) 866-246-2924
Best Buy: 877-420-0001
Best Buy: 888-908-9890 (Credit Analyst, existing accounts only)
BofA: 888-260-4696 (secured accts.)
BofA: 800-824-5895 (secured & partially secured accts.)
BofA: 704-386-5687 (Office of the CEO)
BofA: 888-500-6270 (Credit Dept. Fax)
BofA Business: 877-665-5023 (Analyst/UW)
BofA Business: 877-665-5023 (New applications)
BofA Business: 800-442-1043
Cap1: 800-625-7866 (Account Specialist)
Cap1: 800-951-6951 (cust. relations)
Cap1: 800-548-4593 (application department; status)
Cap1: 800-889-9939, 800-625-7866 (Account Specialist)
Cap1: 877-513-9959 (Account Retention?)
Cap1: 800-258-9319 (Debt Recovery)
Cap1: 866-280-0118, 800-955-1455 (EO) (Nerfed in general)
Cap1 Secured Platinum: 800-219-7931 (deposit taker, can speak to credit analyst)
Chase: 800-432-3117 (App status)
Chase Executive Office 800-242-7399
Chase Personal CC Recon 888-270-2127
Chase Business CC Recon 800-453-9719
Chase: 800-453-9719 (Business card lending)
Chase Lending - 888-609-7805 (Credit Analysts)
Chase: 800-955-9900 (Product change status questions)
Chase: 888-298-5623 (Consolidation - M-F 8am-10pm EST)
Chevron/Texaco Biz Card App Status: 888-243-8358
Citi: 800-645-7240, 800-288-4653 (Citi Business)
Citi: 800-750-7453 (Business)
Citi 888-201-4523 (Personal)
Citi: 718-248-0847 (EO)
Citi: 800-695-5171 (New Accounts UW)
Citi: 605-331-1698 (EO - CC division)
Citi Credit Bureau Dispute Fax: 866-713-5028
Comenity: 800-303-1368 (Consumer Relations - Recon)
Discover: 888-676-3695 (New Accounts)
Discover: 866-305-7691 (Direct Line TO CS)
Discover: 866-222-0536 (EO)
Elan: 800-364-9648 (CC underwriting, business and personal)
Equifax: 800-846-5279 (Direct to Rep)
Equifax Executive Office 404-885-8000
Experian: 800-493-1058, 800-208-9232 (9AM-5PM ET, need report number from EX)
ExxonMobil Biz Card: 800-903-9966
FIA: See Elan
GEMB: 877-294-7541 (escalated help desk)
Home Depot Store Card: 800-677-0232 (Credit Analyst)
Home Depot Store Card: 423 467 6957 (App Status/Recon)
Home Depot MC (Commercial): 800-720-0649
Home Depot: 800-685-6691 (Commercial)
Hooters: 801-545-6705, 800-850-4668
HSBC: 866-574-4421 (App Status)
HSBC: 866-719-3897 (Credit Analyst)
JC Penney: 800-542-0800
Juniper: 866-408-4064 (Credit Analyst)
Juniper/Barclays: 866-750-6031 (Corp. Offices)
Key Bank: 888-201-4523 (App status)
Key Bank: 800-254-2737
Key Bank MC: 800-288-4653
Key Bank Credit Research Fax: 216-357-6400
Lowes: see Synchrony (GE)
Macy's: 800-627-2909 (Credit Dept. - new credit, inquiries on upgrade to Visa, credit reporting issues)
Macy's: 800-543-9617 (Recovery Services)
Marvel: see Synchrony (GE)
Meijers MC: 801-517-5560
National City: 800-762-0974 (Credit Dept.)
Nationwide Visa: 866-757-2720 (App. status)
Nordstrom: 800-964-1800 (CLI)
Orchard: 800-395-6090 (May get answered in Spanish by bilingual CSR's. If this happens and you don't speak Spanish, either try again later or try saying "Habla ingles?" or "Ingles, por favor" to let them know you're an English-speaker)
Philips 66: 866-289-5630, 800-610-1961
PNC Bank: 800-762-2117 (Business CC)
PNC Bank: 877-562-0150 (Business UW)
Sam's Club: 800-301-5546 (Underwriting)
Sears: 800-599-9710 (App status)
Shell Fleet Card: 800-223-3296 (App status)
Shell: 800-223-3296, 866-438-7435
Staples: 800-767-1291, 800-282-5316
Sunoco Corp. Card: 800-935-3387, 800-278-6626
Synchrony (GE): 800-240-0512, 800-480-0205 (Biz)
Synchrony (GE): 800-588-4290 (Consumer)
Synchrony (GE): 877-379-8175 (Sr UW)
Synchrony (GE): 888-885-6937 (Verification)
Synchrony (GE): 800-333-1082 (Haverty's)
Synchrony (GE): 866-519-6441 (Marvel CC, Sr UW)
Target Biz Card: 800-440-5317
Transunion: (312) 466-7719 (Corporate Office Resolution Team Voicemail)
Transunion: (610) 546-4600 (Corporate Office, need extension or last name to search directory)
USAA Bank Secured Platinum: 800-344-5696 ext 38763 (secured product specialist)
US Bank: 800-685-7680 (Underwriting)
US Bank Secured Platinum: 800-344-5696 (underwriters for secured product)
Walmart (Sync): 877-379-8175 (Sr UW)
Walmart (Sync): 877-969-5302 (Verification)
Wells Fargo: 866-677-1128 (CC Executive Office)
Wells Fargo: 844-576-6424 (Executive Office)
Wells Fargo: 877-514-3717 (Amex Propel Credit Svcs)
Wells Fargo: 844-879-4824 (Direct # for Product Change Credit Svcs)
Wright Express: 888-743-3893
Hello, I'm looking for the best card to pay for a $4k purchase. I've got the money but I'd like to use a card that will get me the most value back like in cash back or sign up bonus for spending a large amount. This is an orthodontist purchase but I want to get the most bang for my money.
I have: AmEx everyday preferred, Capital One secure, CreditOne platinum.
My relative has Discover it.
I hope y'all can help with this!