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Chase baddie stuck like glue on all three


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Haven't posted in a while but I've got a travel co-branded Chase that has a 30-day from 10/2013 and multiple rounds on the electronic disputes are not getting results. Experian even had my "results" ready within an hour, "Updated" of course. This TL is still open and has a balance. I have a really good relationship with Chase, I have no less than five of their cards, all in good standing, and (good for them bad for me) carrying on at least three of them. They're making money on me and generally I'm a low maintenance customer.

 

I haven't done this in a long time and I'm wondering, is it time for certified RRR handwritten letters again? Are there still some online tactics I could take? It's literally the only baddie and it's on all three reports,and I'm just not having any luck at all.

 

Any advice appreciated, I'm a bit rusty.

 

Thanks!

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  • 2 years later...

Hi, I'm reviving this old topic, I didn't get very far with GW letter, but Chase has now opened retail branches in my area.  I was wondering if anyone thought there might be a shot going in and talking personally to someone in the branch.  I think these new "retail" locations are more for overall brand representation and overall customer service, so I'm thinking maybe a personal approach might help.  On the other hand, I have only one more year with this baddie I wonder if it worth all the effort at this point.

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4 hours ago, DiamondEye said:

Hi, I'm reviving this old topic, I didn't get very far with GW letter, but Chase has now opened retail branches in my area.  I was wondering if anyone thought there might be a shot going in and talking personally to someone in the branch.  I think these new "retail" locations are more for overall brand representation and overall customer service, so I'm thinking maybe a personal approach might help.  On the other hand, I have only one more year with this baddie I wonder if it worth all the effort at this point.

anytime I ask my CPC "banker" about my cards she needs to call the same card services back office I would,

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