Jump to content

The Master Retention Strategy for AF Card Thread


Konrad2012
 Share

The last post in this topic was posted 2208 days ago. 

 

We strongly encourage you to start a new post instead of replying to this one.

Recommended Posts

Thank you Mendy.

 

AA EXEC 75k bonus posted plus the 14k in additional spend.

 

The $450 AF posted.

 

Called to cancel. Was offered two retention choices.

 

1. $50 statement credit each month for 7 months for $1500 spend each month. So $350 for $10,500 spend; or,

 

2. 15k AA miles for $5k spend in 3 months.

 

I chose the latter.

Link to comment
Share on other sites


  • Replies 243
  • Created
  • Last Reply

Top Posters In This Topic

Thanks sedge. I just got that same card and aiming for the same bonus. Is it easy to get the retention bonus or do I really have to be serious about closing my card, which I don't really want to do. How far in on the year did you call?

Link to comment
Share on other sites

Thanks sedge. I just got that same card and aiming for the same bonus. Is it easy to get the retention bonus or do I really have to be serious about closing my card, which I don't really want to do. How far in on the year did you call?

I've had the card for a month. Just got the first statement. I called customer service and they transferred me to an account specialist because the regular customer service representatives cannot close accounts. I told the account specialist that I didn't think the annual fee was worth the benefits of the card. She said she had two options for me instead of closing the card. It was quick and easy.

Link to comment
Share on other sites

 

Just called cs to see if any promo. Nothing, called UW to DG and no option. Looks like I'll be paying the AF since I don't want to close the card down at the 1 year mark.

Oh well...

Hahahaha...And you think you know HUCA?!?! They can PC it to a standard Arrival.

Which department Mr.?

 

I didn't give it up yet

Link to comment
Share on other sites

 

 

 

Just called cs to see if any promo. Nothing, called UW to DG and no option. Looks like I'll be paying the AF since I don't want to close the card down at the 1 year mark.

Oh well...

Hahahaha...And you think you know HUCA?!?! They can PC it to a standard Arrival.

He claims to have invented HUCA®.

I've been doing it way before the acronym came out

Link to comment
Share on other sites

 

 

 

 

Just called cs to see if any promo. Nothing, called UW to DG and no option. Looks like I'll be paying the AF since I don't want to close the card down at the 1 year mark.

Oh well...

Hahahaha...And you think you know HUCA?!?! They can PC it to a standard Arrival.

He claims to have invented HUCA®.

I've been doing it way before the acronym came out

People have been doing it forever. Nobody on CB, DDF or anywhere else "invented" it.

Link to comment
Share on other sites

 

 

 

 

 

Just called cs to see if any promo. Nothing, called UW to DG and no option. Looks like I'll be paying the AF since I don't want to close the card down at the 1 year mark.

Oh well...

Hahahaha...And you think you know HUCA?!?! They can PC it to a standard Arrival.

He claims to have invented HUCA®.

I've been doing it way before the acronym came out
People have been doing it forever. Nobody on CB, DDF or anywhere else "invented" it.

You don't have to take it so seriously.

 

I'm only kidding around

Link to comment
Share on other sites

Retention or the credit analyst.

 

Hit them for everything. APR reduction, Soft CLI, AF waiver, spend bonus offer, and lastly a PC.

 

I'd go heavy on the new benefit changes, and how they make the card less valuable

Edited by Konrad2012
Link to comment
Share on other sites

Retention or the credit analyst.

Called reg CS like Mendel advised me to do and there is no offer on my account to do a PC.

 

Called the UW team and they said don't they don't do DG or PC and I must speak to CS...

 

Spoke to a high up supervisor and said the offer is not available for my account to downgrade.

 

I can HUCA this a million times but if I have no angle, nothing will help.

Link to comment
Share on other sites

 

Just called cs to see if any promo. Nothing, called UW to DG and no option. Looks like I'll be paying the AF since I don't want to close the card down at the 1 year mark.

 

Oh well...

All they will offer is down grade...I closed mine

They said I don't have that offer which doesn't make sense

Link to comment
Share on other sites

 

 

Just called cs to see if any promo. Nothing, called UW to DG and no option. Looks like I'll be paying the AF since I don't want to close the card down at the 1 year mark.

 

Oh well...

All they will offer is down grade...I closed mine
They said I don't have that offer which doesn't make sense

It's barclays...if they offer nothing move the line to a card with a sign up bonus. ...f em

Link to comment
Share on other sites

Called Citi on my ~6 month old AA Pt. Had to say to the rep "I might close the card" because he wouldn't transfer me to retention just to check for a spend bonus.

 

Told the retention guy it's hard to use the Citi AA Pt when Barlcays AA product always gives me spend offers. First he mentioned something about Amazon and Amazon Fresh, which was scripted. Then he went to 1,000 bonus AA miles each month I spend over $1K for a nine month window. I tried pushing for the 10,000 miles for $5K spend I see offered for the EXEC, but he said it wasn't available.

 

I had no plans to close the card, so this offer was fine with me.

Link to comment
Share on other sites

Called Citi on my ~6 month old AA Pt. Had to say to the rep "I might close the card" because he wouldn't transfer me to retention just to check for a spend bonus.

 

Told the retention guy it's hard to use the Citi AA Pt when Barlcays AA product always gives me spend offers. First he mentioned something about Amazon and Amazon Fresh, which was scripted. Then he went to 1,000 bonus AA miles each month I spend over $1K for a nine month window. I tried pushing for the 10,000 miles for $5K spend I see offered for the EXEC, but he said it wasn't available.

 

I had no plans to close the card, so this offer was fine with me.

I got 15K for $5K spend on the Exec FYI.

Link to comment
Share on other sites

From what I've read on FT, DDF etc, the 1K AA/$1K mo bonus is about as good as it gets for the Pt.

 

I'll call them in Feb to get the AF waived.

 

This card went into hibernation after I got it.

 

Barclays gets the next call for the Aviator Red. I got the AF waived over a declined charge recently, so now I need an APR reduction, CLI and a new spend bonus.

Link to comment
Share on other sites

From what I've read on FT, DDF etc, the 1K AA/$1K mo bonus is about as good as it gets for the Pt.

 

I'll call them in Feb to get the AF waived.

 

This card went into hibernation after I got it.

 

Barclays gets the next call for the Aviator Red. I got the AF waived over a declined charge recently, so now I need an APR reduction, CLI and a new spend bonus.

Yes, that and the credit for the AF. I've been hitting all my AA cards up to 80-90% each month. Having an extra 1K with the Platinum made me keep it one more year.

 

If I can get them to keep stacking offers, I'll keep it open longer.

Link to comment
Share on other sites

From what I've read on FT, DDF etc, the 1K AA/$1K mo bonus is about as good as it gets for the Pt.

 

I'll call them in Feb to get the AF waived.

 

This card went into hibernation after I got it.

 

Barclays gets the next call for the Aviator Red. I got the AF waived over a declined charge recently, so now I need an APR reduction, CLI and a new spend bonus.

 

Let us know what you get. Mine hasn't been to the mall since the last spending promotion ended.

Edited by cv91915
Link to comment
Share on other sites

AF posted on my SPG (personal) card, so I called Amex this morning. I pushed for a better offer asking the rep to speak to his supervisor, which he did, but the best I could get is 1500 Starpoints. 500 is automatic and 1000 is for spending $1000 within the next 60 days.

 

Since I opened the card, I've put about $32K through it which was a challenge when it started at $1K and then $3K for most of that time.

Link to comment
Share on other sites

AF posted on my SPG (personal) card, so I called Amex this morning. I pushed for a better offer asking the rep to speak to his supervisor, which he did, but the best I could get is 1500 Starpoints. 500 is automatic and 1000 is for spending $1000 within the next 60 days.

 

Since I opened the card, I've put about $32K through it which was a challenge when it started at $1K and then $3K for most of that time.

That's a pretty weak offer...

 

Can you HUCA it?

Link to comment
Share on other sites

 Share





  • Member Statistics

    • Total Members
      185318
    • Most Online
      2046

    Newest Member
    Froggie
    Joined
×
×
  • Create New...

Important Information

Guidelines