Capital One account Authorized User feature broken?

[HomerRulezCredit]

Hey all,

 

All of a suden, my capital one account, in good standing and 0 balance, is giving me an error when i try to access the authoized user section...here is the error

 

"We're sorry. This feature is not available right now.

We're sorry, but the feature you want isn't available right now. Please try again later. If you need assistance, please call us at 1-800-955-7070. We're here to help you 24 hours a day, 7 days a week. (Ref. No. 10033.0)"

 

 

 

as chris tucker likes to put it......"what the prol is?"

 

am I the only one getting this error? Is it just maintenence?

 

anyways, I'll call them in a bit but just figured this was wierd.

[EternalDebtSlayer]

This page? https://servicing.capitalone.com/C1/SelfService/AccountAuthorizedUsers.aspx

 

It's working fine for me.

[HomerRulezCredit]

the link takes me to my homepage.

 

can u post a snapshot?

[EternalDebtSlayer]

Open a new tab and login to Capital One, then come back and click the link.

[shifter]

Or even better,

 

copy the link to your clipboard,

 

login and

 

paste it into the browser window.

[HomerRulezCredit]

done and ll times, it takes me to this error

 

We're sorry. This feature is not available right now.
We're sorry, but the feature you want isn't available right now. Please try again later. (Ref. No. 10033.0)

[EternalDebtSlayer]

done and ll times, it takes me to this error

 

We're sorry. This feature is not available right now.

We're sorry, but the feature you want isn't available right now. Please try again later. (Ref. No. 10033.0)

 

They must not like you.

[HomerRulezCredit]

i spoke to them and they say all is fine, its an upgrade of the site. must be a michigan thing because i have had 4 people check and same message (all in MI state)

 

unless someone in MI can text it out nd take a snap? because if it works, Im going to rip those outsourced *** ***** a new one for being incompititent or being liars

 

my sister in law needs the history too. they need to stop with the fussing around.