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Posted

Hi CB,

 

First, let me apologize if this has already been through the shredder here on CB! I've been taking a break from reading the boards.

 

But, recently I have been noticing a trend with the recent changes that are going on over at GECRB or shall I say - Synchrony Bank!

 

Since they changed their name, (THREE) of my accounts have either been upgraded to a credit card or product changed without my consent or knowledge.

 

1st. GAP Store Card = was converted to GAP Visa - got it in the mail a month ago. Only explanation was that my account is being upgraded to better serve me.

 

2nd. JC Penny's Store Card = Had this one for years with no problem zero balance. = Then out of the blue got a new JCP Mastercard in the mail this past Friday. Again, no explanation.

 

3rd. Sam's Club Discover Card = Was product changed to a Sam's Mastercard. Now, granted this one I knew was coming and was no surprise, but it does seem odd these are own backed by Synchrony Bank.

 

Now, to top things off, all of my reports are now showing (3) brand new open accounts being reported. My FICO has now Tanked by -40 points!! What can I do??

Anyone else having similar issue? Thanks!


Posted

The JCP "upgrade" has been reported, but I haven't seen the other two mentioned. That really sucks.

 

40 points for three new accounts seems like a lot. What was your AAOA before and after?

Posted

I requested a CLI and they did a hard pull by asking just a few questions. I'm gonna write 'em a letter and dispute it.

you requested a CLI! They have the right to do a HP. good luck

Posted

If you weren't planning on apping for anything soon, I wouldn't panic about it.

 

Even if you were, a manual review / analyst could easily understand that change and

comprehend that it doesn't negatively impact you in the way the scoring model shows it.

 

Lastly, I wouldn't dispute that request for a CLI, not unless you want some AR in your future.

Posted (edited)

i've tried contacting JCPENNEY about this, and havent had any luck. Yes, when I activated my new JCP MC, it now shows up as a new tradeline, and my old card has been closed. JCPENNEY reps have given me an address to write a letter to about my problem, but i'd much prefer to speak to someone on the phone, in hopes that they can fix this. Or have the new acccount completely removed from my report, and close it.

Edited by Tatortodd

The last post in this topic was posted 4280 days ago. 

 

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