what do I do?

[brookesmommy2006]

Today I received a call from my daughters pediatric office (it was NOT a CA) about past due bills and setting up payment arrangements before they go into collections. The amount is $180 and it was for times when we had lapses in insurance so I know that I owe them. The dates of services are 6/30/09 and 6/14/12. I know for a fact that the 2009 DOS had already gone to collections but was removed with my 1st set of Disputes and DV. The 2012 DOS is not yet reporting. Is this appropriate to pay both of these? I feel lied to and not sure if I can trust what she tells me because she made it sound like they hadn't gone to collections yet but after looking into it further I know that 2009 was sent to collections...I have proof. What do I do?

[brookesmommy2006]

bump for whychat

[Why Chat]

Today I received a call from my daughters pediatric office (it was NOT a CA) about past due bills and setting up payment arrangements before they go into collections. The amount is $180 and it was for times when we had lapses in insurance so I know that I owe them. The dates of services are 6/30/09 and 6/14/12. I know for a fact that the 2009 DOS had already gone to collections but was removed with my 1st set of Disputes and DV. The 2012 DOS is not yet reporting. Is this appropriate to pay both of these? I feel lied to and not sure if I can trust what she tells me because she made it sound like they hadn't gone to collections yet but after looking into it further I know that 2009 was sent to collections...I have proof. What do I do?

Any billing office information or verbal communication is worthless. It is usually incorrect and invalid.

 

If you believe that you owe the $$, pay them with the HIPAA letter insert "a"

http://whychat.5u.com/hipltr.html

Make sure you clearly state the accounts the $$ are to be applied to, for instance:

 

$65. account #xxxx date of service x/x/xxxx

$50. account #xxxx date of service x/x/xxxx

$65 account #xxxx date of service x/x/xxxx