I need some serious insight...what is this?

[cleancredit2004]

I just really need to know WHAT is happening, so that I can know HOW to address it....opinions please.

 

Up until Feb, we could access DHs EQ just fine.

 

Middle of Feb, no longer could pull his file from MyFico, EQ or any credit monitoring service.

 

Wasn't even able to access the file using a confirmation number from a previous dispute.

 

Made a couple of phone calls, faxed in requested info, DL, bank statement, utility bill, SS card....still no luck.

 

Called EQ a couple of days ago, they said there wasn't an issue except that they are reporting an 2 old address and no current addy (dispite all the proof faxed to them).

 

Yesterday, I was able to access most of his file, using a conf # from a dispute. Today, I tried to buy his file from MyFICO and was told there was insufficient data to supply a score. (makes me think it's a split file?)

 

One thing that I did notice...all his recent positive TLs that he's an AU on since December, are not on the file that I can pull from EQ. Also, I see a fraud alert placed on 2/14/14.

 

So, is this an issue with a FA? credit freeze? Split file? or combination of these things?

[shifter]

split.

 

contact the EQ email that's floating around here.

[Guest]

split.

 

contact the EQ email that's floating around here.

 

Sent from my SCH-I605 using Tapatalk

[cleancredit2004]

OK thanks, that's what I thought.