TU didn't address one of my jack attack accounts and it's been 31 days.

[minglejill]

I submitted a "jack attack" letter via snail mail to TU. I did log in online and asked them to send me my results via email.

 

There were 5 items that needed to be fixed. 3 collections that I asked to be remvoved as they are obsolete (should fall off by July) and 2 late payments that I am fighting.

 

TU replied yesterday with "investigation complete" email. 2 collections deleted and 2 late payments updated (not in my favor). BUT they totally ignored the third collection that was due to fall off in July. Not updated, not deleted, nothing.

 

Since it's 31 days today and the investigation is complete- what do I do? I'm assuming they will have to delete it now, but what letter do I write? (Can I just call?) Yes, I have my proof as to when I sent it.

[LKH]

They have 5 days from the end of the 30 day dispute period in which to get you the results. If you get nothing by the end of the week, then send them a demand for deletion based on them not investigating that item.