Glitch or Balance Chasing? GERCB / Paypal Smart Connect

[doodlebugger]

Dh has a Paypal Smart Connect account. He has pretty high utilization due to the fact that we just bought a new house and we have had some unexpected expenses. I received an invoice for our daughter's senior portraits, and I went to pay it. We have had a lot of things going on lately, and I don't know why I didn't just put the money in the regular paypal account like I would normally do. I realized too late that I had deposited it as a payment to his Paypal Smart Connect account. It wasn't a big deal at the time because I figured I could still pay the invoice. The payment was made on March 12th, and as of the 19th had not cleared through Paypal. I checked it today and it shows as cleared on the 18th, but instead of showing available in his balance, it shows a much smaller amount. The payment cleared our bank on the 14th. The credit line is still showing normally, but the available credit is not, which doesn't line up. I checked the statement that just dropped and the credit line has not changed there either.

 

So, is dh being balance chased, and it just hasn't shown up yet, or is it possible that the available credit will show up tomorrow? I feel so stupid!!! What is worse is that I won't be able to pay for the senior portraits now. I had that money set aside and don't have any extra room in the budget for this large amount. This really sucks and I hope it's just a glitch and not that we are being balanced chased........

[TX-Bluebonnet]

When you click on your Paypal Smart connect card details you should see your "spending power." click on that and you'll see your credit limit and your available credit. Whenever I make a payment my spending power (aka available credit) immediately increases, no waiting period.

[SteveD]

GEMB put a hold on the payment.

 

As long as the listed credit limit has not been changed the credit will become available when they feel the payment will "clear".

[doodlebugger]

The spending limit, or listed credit limit did not change. They just aren't showing the rather large payment as being available. The payment itself showed cleared through paypal on the 18th. I've been reading and someone said that GEMB or GE or whatever, has been known to put 72 hour holds on a payment even after it's "cleared", so I guess I will wait until this evening and see what happens. I am praying this is definitely just a hold!

[virtualtreasure]

Sounds like a hold, had an uncharacteristically lengthy hold on the MC once for no apparent reason (it has always shown back as available when posted) so called in and asked why and the front line rep was able to make it available instantly.

Edited March 21, 2014 by virtualtreasure

[doodlebugger]

The only thing I can figure is that we typically don't make huge payments like that, so since it was out of character for the account, they put a hold on it. They finally released it today......and it was paid on the 12th! That is 7 business days! At least I was able to pay for my daughter's senior pics and I don't have to worry about the balance chasing potential....they were just holding our payment. Thanks for all your responses!

[virtualtreasure]

The only thing I can figure is that we typically don't make huge payments like that, so since it was out of character for the account, they put a hold on it. They finally released it today......and it was paid on the 12th! That is 7 business days! At least I was able to pay for my daughter's senior pics and I don't have to worry about the balance chasing potential....they were just holding our payment. Thanks for all your responses!

This. Glad it worked out for ya!