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Posted

Hello,

 

I had comcast since 2008 and always made my payments, 6 months ago I moved to a different state. I was sent to collections without my notice, comcast or collections never called me or anything. I log into my credit experin and I see that I have $860.37 unpaid and brought down my score 100 points, I opened a BBB report, I had this lady who said if you pay the $860.37 that she will contact the credit bureau and get the collection removed but I dont believe her since she never replied to my email when I asked her to send me an itemized bill to show why I owe $860.37, I dont owe them anything and they dont want to provide anything to show that I owe them that amount, they also blocked me from login comcast.com. So now i have bad credit because of comcast sent me to collections for no reason.

 

I would like to know if I pay them what they are asking for, will my credit go back like it was? , even though I dont owe them anything, I rather pay the amount so I can get my credit back.

 

THanks


Posted

The score you get from Experian Direct is a FAKO it means nothing. FICO is the real score. You need to demand an itemized copy of the bill and the offer to delete in writing from Comcast before you pay. You would use a DV to a CA and a Section 623 dispute to an OC.

Posted
  • Comcast always finds a way to screw you....Yes, if you pay, more than likely she will keep her word and remove it. It's happened to me twice (both times removed). In addition, I called twice to complaint about my existing service (wi-fi) and they offered me upgrade (for which I declined), still ended up with inquiries. Had to write letters to have them removed!

I didlike comcast with a passion.

Posted

If you don't believe them go about things the legal and right way AND GET THE AGREEMENT IN WRITING. You need to start reading DV, pfd's and a couple other things on here. If you say you don't owe anything you should definitely start with dv'ing.

 

What state were/are you in? Find out if your state has some sort of protecting for not notifying you or validating.

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