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NCO Financial and Rehabilitation


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Hello!

This is my first post so bear with me if this questions been asked & answered somewhere else. :wave:

Here's a little bit about my situation:

-I defaulted on a student loan that was originally serviced by National Collegiate Trust-- transferred to NCO Financial Systems and I contacted them as soon as I realized the loan was in default. (I know it sounds stupid but I had moved so many times and underwent multiple, expensive tragedies that year and I regret it going into default so badly...)

-I immediately set up a payment plan of $200.00/month in August of 2012-- I've been making monthly payments since that time. At one point I asked the NCO rep (the one assigned to me is quite mean and very rude to me every time I call her) about rehabilitation and she told me that was not possible.

-I looked at my Equifax today and realized that on my CR the debt is still listed as "180 days past due" with no reflection that I have been making payments. I asked the NCO rep this morning about this and she said that nothing could possibly be changed on my CR until the debt ($21,000) is paid in full.

 

All of my other student loans, car payments, accounts are in good standing and I make all the monthly payments as arranged.

 

1. Is this rep right about rehabilitation? I know that there are differences in rehabilitation for private vs federal loans and this is private, so I'm thinking it may not be possible to rehab it?

2. Is she correct about nothing being able to be done with my credit report to reflect that I do make monthly payments? I am unable to make a payoff of the $21 K at this time-- It's hard enough to make the 200 a month with all of my other expenses. I am hoping to save in the next few years to pay this darn sum at once!

3. I have no idea how consolidation works, but I do have federal student loans as well as 2 additional private loans-- would consolidation be a helpful option for me?

 

Thank you so very much for any help you could give me in this regard!

 

E

 

 

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