Jump to content

Hats off to CFPB for getting things done


road2freedom
 Share

The last post in this topic was posted 4112 days ago. 

 

We strongly encourage you to start a new post instead of replying to this one.

Recommended Posts

I've been tackling an account on my wife's credit for years now. It was an old joint 2nd mortgage. Long story short: I filed BK, she didn't, it wasn't reaffirmed, we stayed and paid for a few years. Originally it was reported as IIB on her credit. I disputed with all three an it fell off TU and EX. EQ updated it to the current balance/payment and as open, which was correct at the time. Fast forward a year and I ended up settling the account with the mortgage company in exchange for releasing the lien and marking the account paid/closed. We sold the property 8 months later and moved on with our lives.

 

So I noticed that the account was no longer being updated. It was still showing the balance/payment from the original dispute. I disputed with EQ and it came back as a charge-off. While this may be technically correct it was not in line with our agreement and would be a disaster for our new mortgage aspirations. I disputed again with EQ and it came back again verified as charge-off. I decided to take it to the next level and complain to the CFPB. I've not had much luck with their assistance on other issues in the past but it was worth a shot. I sent them a summary of the issue and disputes. I didn't clearly spell out the settlement part (didn't want to drag that company into this in case it made things worse for us) but did insist that per the OC the account was paid/closed and I sent them a copy of the supporting docs filed with the county.

 

Finally last week we received a response from CFPB that EQ had completed their investigation. I checked the details and they said they researched it and would update it to IIB again. :o I immediately updated the dispute again. Meanwhile, I pulled MPM and noticed the tradeline was gone. I backdoored EQ and confirmed it was gone. It's been about a week now and still gone. We didn't get a letter yet from them and I know they usually come pretty fast. So I checked EQ's dispute status online and it was waiting for online viewing. I checked and the letter confirmed that this item has been deleted! :dance: I think I might frame it.

 

Thanks CFPB. I guess I won't talk too bad about you anymore. :P

 

 

Link to comment
Share on other sites


That's great! EQ was also giving me the run-around for 2 years on a (paid) CO that was being re-aged monthly. As a last resort, I sent about 10mb of scanned documents and a request for investigation to the CFPB and EQ deleted the acct within 24 hours. Confirmation letter arrived shortly thereafter. Seems like disputes are actually researched when the CFPB is involved.

Link to comment
Share on other sites

I've been tackling an account on my wife's credit for years now. It was an old joint 2nd mortgage. Long story short: I filed BK, she didn't, it wasn't reaffirmed, we stayed and paid for a few years. Originally it was reported as IIB on her credit. I disputed with all three an it fell off TU and EX. EQ updated it to the current balance/payment and as open, which was correct at the time. Fast forward a year and I ended up settling the account with the mortgage company in exchange for releasing the lien and marking the account paid/closed. We sold the property 8 months later and moved on with our lives.

 

So I noticed that the account was no longer being updated. It was still showing the balance/payment from the original dispute. I disputed with EQ and it came back as a charge-off. While this may be technically correct it was not in line with our agreement and would be a disaster for our new mortgage aspirations. I disputed again with EQ and it came back again verified as charge-off. I decided to take it to the next level and complain to the CFPB. I've not had much luck with their assistance on other issues in the past but it was worth a shot. I sent them a summary of the issue and disputes. I didn't clearly spell out the settlement part (didn't want to drag that company into this in case it made things worse for us) but did insist that per the OC the account was paid/closed and I sent them a copy of the supporting docs filed with the county.

 

Finally last week we received a response from CFPB that EQ had completed their investigation. I checked the details and they said they researched it and would update it to IIB again. :o I immediately updated the dispute again. Meanwhile, I pulled MPM and noticed the tradeline was gone. I backdoored EQ and confirmed it was gone. It's been about a week now and still gone. We didn't get a letter yet from them and I know they usually come pretty fast. So I checked EQ's dispute status online and it was waiting for online viewing. I checked and the letter confirmed that this item has been deleted! :dance: I think I might frame it.

 

Thanks CFPB. I guess I won't talk too bad about you anymore. :P

 

 

Congrats on getting this resolved-

 

Question: How were you able to update your CFPB complaint? I wasn't able to find any links within the complaint that allow you to respond to messages from the credit bureau or add additional information.

Link to comment
Share on other sites

 

I've been tackling an account on my wife's credit for years now. It was an old joint 2nd mortgage. Long story short: I filed BK, she didn't, it wasn't reaffirmed, we stayed and paid for a few years. Originally it was reported as IIB on her credit. I disputed with all three an it fell off TU and EX. EQ updated it to the current balance/payment and as open, which was correct at the time. Fast forward a year and I ended up settling the account with the mortgage company in exchange for releasing the lien and marking the account paid/closed. We sold the property 8 months later and moved on with our lives.

 

So I noticed that the account was no longer being updated. It was still showing the balance/payment from the original dispute. I disputed with EQ and it came back as a charge-off. While this may be technically correct it was not in line with our agreement and would be a disaster for our new mortgage aspirations. I disputed again with EQ and it came back again verified as charge-off. I decided to take it to the next level and complain to the CFPB. I've not had much luck with their assistance on other issues in the past but it was worth a shot. I sent them a summary of the issue and disputes. I didn't clearly spell out the settlement part (didn't want to drag that company into this in case it made things worse for us) but did insist that per the OC the account was paid/closed and I sent them a copy of the supporting docs filed with the county.

 

Finally last week we received a response from CFPB that EQ had completed their investigation. I checked the details and they said they researched it and would update it to IIB again. :o I immediately updated the dispute again. Meanwhile, I pulled MPM and noticed the tradeline was gone. I backdoored EQ and confirmed it was gone. It's been about a week now and still gone. We didn't get a letter yet from them and I know they usually come pretty fast. So I checked EQ's dispute status online and it was waiting for online viewing. I checked and the letter confirmed that this item has been deleted! :dance: I think I might frame it.

 

Thanks CFPB. I guess I won't talk too bad about you anymore. :P

 

 

Congrats on getting this resolved-

 

Question: How were you able to update your CFPB complaint? I wasn't able to find any links within the complaint that allow you to respond to messages from the credit bureau or add additional information.

 

You can also update the status/complaint by calling them or faxing them. They then add it to the online portal.

Congrats Road2freedom! Glad it's gone for good :)

Link to comment
Share on other sites

The last post in this topic was posted 4112 days ago. 

 

We strongly encourage you to start a new post instead of replying to this one.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share




  • Member Statistics

    • Total Members
      189715
    • Most Online
      2046

    Newest Member
    Ellis50
    Joined
×
×
  • Create New...

Important Information

Guidelines