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Posted (edited)
  • AmEx Oasis Program: 888-232-3261
  • AmEx: 800-567-1083 (App Status – Use with caution if attempting a denied app recon; have been advised by one member that they can only resubmit app with another hard pull)
  • AmEx: 800-230-1284 (Account Services – handles accounts with issues)
  • AmEx: 800-700-7619 (Reserves – handles closed and charged-off accounts)
  • AmEx Executive Office: 800-297-6197
  • American Express Credit Bureau Unit: 800-874-2717. (Must have a current credit report before calling. They will ask for the account number from the credit report, which is different from your card number.)
  • Barclays: 888-232-0780 (Customer Care)
  • Barclays: 866-408-4064 (Credit Analyst)
  • Best Buy: 800-365-0292 (CSR)
  • Best Buy App Status: 800-811-7276
  • Best Buy Store Card: 800-305-0533
  • BofA: 866-421-8153 (Credit analyst – existing cardholders)
  • BofA: 888-503-6090
  • BofA: 877-721-9405 (App Status – Choose Option 3)
  • BofA: 800-732-9194
  • BofA: 888-260-4696 (secured accts.)
  • BofA: 800-824-5895 (secured & partially secured accts.)
  • BofA: 800-718-6072 (Credit analyst – for existing cardholders only)
  • BofA: 800-881-4730 (Loan Dept.?)
  • BofA Credit Dept. Fax: 888-500-6270
  • BofA/FIA: 888-831-4181
  • BP/Amoco App Status: 800-365-6204
  • Cap1: 800-625-7866 (Account Specialist)
  • Cap1: 800-951-6951 (cust. relations)
  • Cap1: 800-548-4593 (application status – automated only)
  • Cap1: 800-889-9939 or 800-625-7866.(Account Specialist)
  • Cap1: 877-513-9959 (Account Retention?)
  • Cap1: 800-258-9319 (Debt Recovery)
  • Cap1 Secured Platinum: 800-219-7931 (deposit taker, can speak to credit analyst)
  • Cap 1: 800-707-0489 (Senior Escalation Account Mgrs.)
  • Chase: 800-436-7927 (App status – automated)
  • Chase: 888-270-2127 (App recon)
  • Chase: 888-245-0625 (Credit Analyst – Recons)
  • Chase: 888-622-7547 (Chase Executive Ofc. in IL)
  • Chase: 800-955-9900 (Product change status questions)
  • Chevron/Texaco Biz Card App Status: 888-243-8358
  • Chevron Underwriting: 800-243-8766
  • Citi: 888-201-4523 (New App Approval Status)
  • Citi AA: 888-662-7759
  • Citi App Status: 800-645-7240, 800-288-4653, 800-750-7453
  • Citi: 800-444-2568 (Retention Dept.)
  • Citi: 800-763-9795 (App status?? They ask for your app #)
  • Citi Credit Bureau Dispute Fax: 866-713-5028
  • Discover: 888-676-3695 (Recon)
  • Discover: 866-219-0214 (Retention Dept.)
  • Elan Financial Services: 800-685-7680
  • ExxonMobil Biz Card: 800-903-9966
  • FIA: 866-421-8153 (credit analyst)
  • FIA: 800-893-6032 (credit analyst; 8 AM-7 PM Eastern, M-F)
  • GE Moneybank (except WalMart): 866-419-4096
  • GE Moneybank: 866-519-6441 (Credit Analyst/Credit Solutions)
  • Home Depot Store Card: 800-677-0232 (Credit Analyst)
  • Home Depot Store Card: 423 467 6957 (App Status/Recon)
  • Home Depot MC (Commercial): 800-720-0649
  • Hooters: 801-545-6705, 800-850-4668
  • HSBC: 866-574-4421 (App Status)
  • HSBC: 866-551-0258 (Credit Analyst)
  • HSBC: 866-280-0118 (Executive Resolution Unit)
  • JC Penney: 800-542-0800
  • Juniper: 866-408-4064 (Credit Analyst)
  • Juniper/Barclays: 866-750-6031 (Corp. Offices)
  • Key Bank: 888-201-4523 (App status)
  • Key Bank MC: 800-288-4653
  • Keybank Credit Research Fax: 216-357-6404
  • Lowes: 800-445-6937 (App Status)
  • Lowes: 866-232-7443 (Biz Acct. Underwriting)
  • Lowes Fraud/Underwriting/Credit Dept.: 800-444-1408
  • Macy’s: 800-627-2909 (Credit Dept. – new credit, inquiries on upgrade to Visa AmEx, credit reporting issues)
  • Macy’s: 800-543-9617 (Recovery Services)
  • Meijers MC: 801-517-5560
  • National City: 800-762-0974 (Credit Dept.)
  • Nationwide Visa: 866-757-2720 (App. status)
  • Philips 66: 866-289-5630, 800-610-1961
  • Sallie Mae Visa: 877-564-7965 (Credit Dept.)
  • Sallie Mae Visa: 877-903-7968 (Credit Analyst)
  • Sam’s Club: 800-301-5546, 866-246-4282 (Underwriting)
  • Sam’s Club/WalMart: 877-294-7541 (escalated help desk)
  • Sears: 800-599-9710 (Comm’l Accts.)
  • Sears: 866-533-1820 (Sears credit bureau dispute FAX number)
  • Shell Fleet Card: 800-223-3296 (App status)
  • Shell: 800-223-3296, 866-438-7435
  • Shell: 800-377-5150
  • Staples: 800-767-1291, 800-282-5316
  • Sunoco Corp. Card: 800-935-3387, 800-278-6626
  • Sunoco: 800-310-4773
  • Target Biz Card: 800-440-5317
  • Target CSR No.866-225-7041.

  • Tiffany: 800-770-0800
  • US Bank: 800-947-1444, 800-685-7680 (Underwriting)
  • US Bank Corp. & Comm’l Cards: 800-344-5696 (may not be true backdoor number – someone please PM me if this is frontline CS. Thx! – Scamp)
  • Valero: 877-882-5376
  • Wal-Mart: 800-480-0205 (personal accounts)
  • Wal-Mart: 800-301-5546 (commercial accounts only)
  • Wal-Mart Underwriting: 877-294-7548; 877-294-8770
  • WalMart/Sam’s Club: 877-294-7541 (escalated help desk)
  • WaMu CSR: 800-356-0011, or 800-280-9441
  • WaMu: 888-687-2273 (Apps/New Accts)
  • Wells Fargo: 866 677 1128 (credit analyst)
  • Wright Express: 888-743-3893
Edited by Misty120

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