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Is DCU Incompetent? Trying to become new member


Baddies4Breakfast
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DCU is awful. I attempted to join by only opening a savings account. After the computer spit out the approval and new member number I thought I was all set. Two days later I was locked out of my account. When I called they advised me I was flagged for an internal audit. Weeks passed and they didn't raise a finger. All over a savings account with $10 sitting in it. I just closed it out and moved on.

How did you get a member number online? DCU snail mails out your member number and also your PIN after your docs have been reviewed by a human.

You're right, I applied to Logix at the same time and was thinking of that. Regardless, DCU said it was approved and when I got my Member number (in the mail as you pointed out), I was prompted to call Customer Service when I tried to log into the website. Even that was a 45 minute wait time with DCU.
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