What do you do when store policy is they ask for ID?

[maneki]

I was just trying to report a local store for refusing to sell to me unless I showed my ID to pay with my (signed) Visa, but that link doesn't show requiring information as a reason for reporting a shop. Is that no longer a condition for Visa?

[Guest]

I was just trying to report a local store for refusing to sell to me unless I showed my ID to pay with my (signed) Visa, but that link doesn't show requiring information as a reason for reporting a shop. Is that no longer a condition for Visa?

 

 

https://usa.visa.com/checkoutfees/contact.jsp

 

Wow.. Correct, the form seems re-done and it does not appear to be on there!

 

Strange..

[thelowpriceleader]

I called Visa about this (1-800-Visa-911) and their policy is the same. The merchant cannot require ID as long as the back of the card is signed. You can ask to file a "complaint" and for the reason of "supplemental ID required." It is important you use the exact words noted in quotation marks for Visa's overseas call center so they can clearly understand the issue. They will then ask you if the back of your card is signed and whether or not you actually completed the transaction, then for merchant information including phone number.

[AlanJ44]

Good information all

Edited July 17, 2016 by AlanJ44