Odd Good Will - Any Ever See This?

[david_weaver]

As previously noted, a friend was having issues with US Bank, specifically errors in the reporting of the monthly statuses from 2012. Prior to 2012, there were numerous lates and even the start of the foreclosure process, which were not in dispute. Along with the diligent efforts to get the 2012 errors corrected, a separate goodwill letter was sent asking if anything could be done about the earlier lates?

 

OK, no progress on the 2012 issue, and friend has been assured by US Bank that will be resolved by COB on Tuesday the 11th.

 

However, yesterday ALL lates prior to May 2011 were removed. So now from the opening of the mortgage in 2007 to today, the only thing that shows late are the errors from 2012.

 

My question is: The removed everything (even going way beyond the scope of what was requested) but were quite careful to NOT remove any lates in the last 24 months. Is this normal? As basically what matters most is the last 24 months, was it that as long as THAT was reported accurately they did not care to remove everything outside that range?

 

I will let you know how the errors are resolved (or IF) tomorrow, but just wanted to know if anyone else has this sort of experience?