My conversation with an Amex Rep (backdating)

[ebuddog]

A little background: I got an Amex Delta gold card in 2006, and then got unemployed and it charged off in 2008. I paid off the chargeoff in January of 2012, and was finally approved two weeks ago for the Delta Gold again (after applying FOUR times).

 

When I got my card, it said "13". On the website, it said "Member since 05".

 

Ebuddog: Hi, my member since date is incorrect on my card.

Rep: It sure is! Let me get with the printing department to see what the issue is.

(puts me on hold for 5 mins. I'm kind of getting nervous)

Rep: Okay, looks like they printed up a whole bunch of cards at once, that's why there was an error. We'll get your new card with the '05 date in the mail to you today

Me: Thanks!

 

 

So, does this mean when it reports it will report back to '05?

[virtualtreasure]

Yes

[ebuddog]

Yes

cool, thanks!

[cv91915]

My "member since" date is correct online but wrong on my card.

 

It reports correctly, back to the earlier of the two (which in my case is the web site). I really don't care what it says on the card.

 

The expiration date on the card will become incorrect, since I have no plans to keep it that long.