Nordstron and Fraud...Glad they are on the ball!

[Cosmos Human]

I had a call from Nordstron about an hour ago. It seems someone hacked my on-line acct with them and purchased three very expenses ladies shirts to the tune of close to $800.00 and used an address to ship them to California. They figured this was out of my normal purchases, glad they did. I haven't used the card since last December. I am not a size x-small either...wish I was!

 

Nordstrom tells me this happens. I have a good security on my computers and have a very hard PW. The perps have my phone number now! Since they were able to access my account they also have my home and work address. Now I am scared!

 

Order cancelled. new card issues. Logon PW changed.

 

They said to file with my local Police.

 

I did change the PW to something very hard, and yes I wrote it down. I also changed my Cap One PW as well.

 

I have the perps address and googled it. It is in Santa Ana, CA. I looked it up on the Orange Co tax records, and someone lives there but I don't have a name. It also could be a "drop" house.

 

What more do I need to do? Do I need to freeze all CR and file with FTC for identy fraud?

[Cosmos Human]

What I did so far. Changed a zillion PWs. Filed report with local police to create a paper trail. Pulled all three CR. Put a 90 day fraud alert.

 

So far all is well.

[stroked89coupe]

Glad you got everything squared away

[Cosmos Human]

Hopefully this will be the end of it.

Edited April 23, 2013 by Cosmos Human

[Rogue]

One of the best pieces of advice I ever received here on CB was from NoBull in regards to using RoboForm! http://www.roboform.com/

 

I could not operate without this software! You can download RoboForm for free with the only limitation being the number of Logins users can create, IIRC it's 10 Logins. If you want more, you need to purchase, but at least try it out! RoboForm also has a handy Password Generator that enables users to select the criteria for a password and then displays the corresponding bit strength of the password created. This is how I create ALL of my passwords and I always use the maximum number of characters permitted by each web site.

 

 

[cv91915]

I had a call from Nordstron about an hour ago. It seems someone hacked my on-line acct with them and purchased three very expenses ladies shirts to the tune of close to $800.00 and used an address to ship them to California. They figured this was out of my normal purchases, glad they did. I haven't used the card since last December. I am not a size x-small either...wish I was!

 

Nordstrom tells me this happens. I have a good security on my computers and have a very hard PW. The perps have my phone number now! Since they were able to access my account they also have my home and work address. Now I am scared!

 

Order cancelled. new card issues. Logon PW changed.

 

They said to file with my local Police.

 

I did change the PW to something very hard, and yes I wrote it down. I also changed my Cap One PW as well.

 

I have the perps address and googled it. It is in Santa Ana, CA. I looked it up on the Orange Co tax records, and someone lives there but I don't have a name. It also could be a "drop" house.

 

What more do I need to do? Do I need to freeze all CR and file with FTC for identy fraud?

PM the address to me if you would like and I can check my sources to see if I can find a name of the owner of the house... Won't be able to tell you if it's rented but it'll be something... Edited April 24, 2013 by cv91915