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Wrong Collection Agency showing on Credit Report?


Jenner1205
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I hope I am posting correctly on here!

 

I recently opened a new secured credit card to help improve my credit score from past bad financial decisions. A credit report was pulled from Experian and I found what I think is an error, but I'm not completely sure what the rules and regulations are as far as how and why things appear on your credit report. Hence why I am posting here!

 

I had a balance with Verizon that was turned over to a collection agency. The last several years have been a struggle financial (school, being laid off, working only part time, etc), so the account with Verizon has been through a couple agencies unfortunately.

 

On the credit report it is showing that a company called Pinnacle owns my Verizon Account. However, for the past couple of months I have been paying a company called Northland Group in regards to that Verizon Account. When I started to make arrangements on delinquent accounts they were the most recent letter I had in regards to that Verizon Account. The balance on the credit report is correct (including payments recently made). Northland Group is however now where to be found on my Credit Report.

 

My question is, Is this something I should dispute? Or am I possibly paying the wrong company even though the balance reflects recent payments I have made? I am very confused, but I am trying to improve my credit to the best of my ability.

 

Thank you!

Jennifer

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Pinnacle likes to hire collection agencies to collect for them. They likely own the account but are outsourcing to Northland Group. If you still have the letter from Northland, check it. It should mention Pinnacle. If not, DV them both.

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