Eastern Account Systems (EAS) Executive Contact Info?

[zoomerpsu]

Does anybody have any good contact information for EAS?

 

I've attempted everything with this company to remove 2 negative tradelines listed on my Experian CR for the same Comcast account. This is a paid collection. Disputes with the CRA have come back verified.. Contact with the CA has gone unanswered.. Attempts with the OC have been unsuccessful, as well as the BBB.

 

It's been suggested that I try a GW letter. I've had difficulty finding any contacts.. If you know of anyone that I could address my letter to, please let me know! Thanks.

 

[Sandscrit]

Is this Eastern Account Systems located in Danbury Conneticut?

Edited March 4, 2013 by Sandscrit

[zoomerpsu]

Is this Equitable Adjustment Service out of Totowa NJ ?

No, I am referring to Eastern Account Systems based in Sandy Hook, CT.

[zoomerpsu]

Attempted to send a letter CMRRR (with Restricted Delivery) to a Cathy Daly.. who I found through LinkedIn. Her title is listed as Director of Client Services. However, I'm not sure if she still works there because her name is not listed in the Extension Directory, and when a Rep got on the phone, he refused to confirm that she worked there. My letter, however, is sitting at the post office in CT waiting to be picked up. A notice was left with EAS. The USPS website states that redelivery is not available for this address, so it'll probably come back.

[zoomerpsu]

This letter came back.. written on the outside, was "Person not at this location". An email to Comcast Executive Care stated that Cathy Daly is not listed in the Comcast employee directory. So, another dead end.

 

I'd still like to know if it's legal to report 2 negative tradelines (one for "Service" and one for "Equipment") for the same Comcast account? How can they split one account into 2.. why stop there?

[futurehomeowner?]

I am confused. Did you pay for what ever it is they are reporting? If you paid, who did you pay.

 

I also have a comcast bill that EAS has and I send a CMRR to them on 03/28/13. They signed for it but I have not received anything back from them. In my other thread someone said that I should talk to comcast about the bill and not deal with EAS.

[zoomerpsu]

I paid the OC (Comcast, and returned the equipment to them) after it was sent to EAS.. then EAS reported the 2 TL's to EX.

[futurehomeowner?]

if you paid the OC and have proof of the payment and also a receipt of some sort for the equipment then you need to go hard and heavy at EAS. If you already paid them then they are reporting incorrectly which is a violation. I would send an ITS to EAS and if the CRA's verified the debt after you had returned and paid then I would send them a letter and copies of your receipts saying that this TL needs removed as it is inaccurate. If they still refuse to remove it then I would get CFPB involved.

[zoomerpsu]

bump

 

Oh, ps.. I got Experian to delete all my old addresses.. one of which was associated with both of these paid TL's. The weird thing is, I got a new credit report number from the CSR too.. and instead of xxxxxx-09 or whatever it was up to, it was reset to xxxxxx-01.

Best way to proceed to remove these last 2 baddies? Re-dispute somehow CMRR?

Edited May 14, 2014 by zoomerpsu