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Security Freezes and CLI Requests


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I currently have a security freeze on Experian. If I call two of my CC issuers (both of whom seem to favor Experian) for CLIs, can they still do a hard pull on my Experian file?

 

There seems to be a vague exception for existing creditors being able to access your credit file, even with a freeze in place. Is this just for soft inquiries? That's how I read between the lines from Experian's web site, but I want to be sure.

.

I really don't want to take two hards on Experian for two cards I almost never use. I don't care however, if the CLI requests end up costing me a couple of hards on either of the other bureaus (or one of each, for that matter).

 

From http://www.experian.com/consumer/security_freeze.html:

 

A security freeze generally does not apply to circumstances in which you have an existing account relationship and a copy of your report is requested by your existing creditor or its agents or affiliates for certain types of account review, collection, fraud control or similar activities.

 

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I had a Freeze on my TU and I was not approved for anything during that time. I received rejection letters asking me to call. My advice, if you are going to attempt it, do so by phone and disclose that you have the freeze on and confirm it will be a soft.

Thank you. I'd rather get denied because they couldn't do a hard on Experian than, well, get another hard on Experian! I hope that's how it'll work. Softs are fine, obviously!

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I had a freeze (self placed) on TU and at the Toyota dealership last week, they tried to pull it and discovered the freeze. They were able to access other CRA, and the next day the finance man called me to unfreeze TU...they must heavily rely on TU.

 

They said I had a 749. Credit sesame says 788...I know it's a FAKO. I should have asked if the 749 was a FICO. D'OH!

 

Dealer said 749 was excellent. I'm happy.

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Yes, your creditor can request that you lift the freeze, if you want them to give you a CLI, happened to me when I called to get bumped on my GECRB Amazon account, had to unfreeze TU..

 

No hard pull resulted in that, but that tends to be GE's M.O.... As for your bank, not sure..

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Both Wells Fargo and Macys told me that having my Experian file frozen wouldn't prevent them from reviewing my CLI request... Then each came back after placing me on hold and said they couldn't help until I unfroze Experian! What is that?!?

 

I don't use either card much, if at all, so I said no thanks to two hards on Experian. I'll keep these cards alive for AAOA but that's about it...

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I had a freeze (self placed) on TU and at the Toyota dealership last week, they tried to pull it and discovered the freeze. They were able to access other CRA, and the next day the finance man called me to unfreeze TU...they must heavily rely on TU.

 

They said I had a 749. Credit sesame says 788...I know it's a FAKO. I should have asked if the 749 was a FICO. D'OH!

 

Dealer said 749 was excellent. I'm happy.

Hope you got a sweet new ride!

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Yes, your creditor can request that you lift the freeze, if you want them to give you a CLI, happened to me when I called to get bumped on my GECRB Amazon account, had to unfreeze TU..

 

No hard pull resulted in that, but that tends to be GE's M.O.... As for your bank, not sure..

God Bless GE. :). Except the ones on the Discount Tire card. They suck on wheels... So to speak.

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IME a security freeze will not prevent existing creditors to pull a soft but SOMETIMES prevents them from pulling a hard inquiry. New creditors will need you to unfreeze (temporarily of course) to check your credit and approve new TL's. FYI, a fraud alert with no contact information will bring the same result. That happened to me in December last year.

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FWIW, my experience with my frozen EX prevented Citi from pulling EX when I requested a CLI online (and thank SBJ because I was beyond the 7th statement). Citi pulls EX in my part of the country.

 

But it's really a crapshoot -- If you have a pre-existing relationship with the creditor, that does not prevent them from pulling your frozen CRs. I think differing systems between new credit apps and CLIs or internal reporting numbers or some other nonsense is how people get lucky.

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