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Backdoor Numbers


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The last post in this topic was posted 1811 days ago. 

 

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A "backdoor number" is one that gets you past frontline CSR's directly to Credit Analysts / Credit Departments / Account Managers / Account Specialists (different lenders call 'em different things) - these people/departments have decision-making abilities far beyond frontline CSR's; they are able to take and review requests for reconsideration of denied cc apps or CLI requests, APR reductions, etc. and implement their decisions.

 

 

 

 

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AmEx Oasis Program: 888-232-3261

 

American Express Credit Bureau Unit: 800-874-2717. Must have a current credit report before calling. They will ask for the account number from the credit report, which is different from your card number.

 

 

 

Barclays: 888-232-0780 (Customer Care)

 

 

Best Buy: 888-237-8289 (customer care)

Best Buy: 800-365-0292 (CSR)

 

Best Buy App Status: 800-811-7276

 

Best Buy Store Card: 800-305-0533

 

 

BofA Acquisition Dept.: 888-645-6733 (new app recon)

 

BofA: 800-732-9194

BofA: 800-421-2110 (product change, poss. for cli).

BofA: 888-260-4696 (secured accts.).

BofA: 800.824.5895 (secured & partially secured accts.).

BofA: 800-718-6072 (Credit analyst).

BofA: 800-881-4730 (Loan Dept.?).

BofA: 866-226-8225 (Recon).

BofA Credit Dept. Fax: 888-500-6270

 

.BofA/FIA: 888-831-4181.

FIA: 866-421-8153 (credit analyst) .

.

BP/Amoco App Status: 800-365-6204.

 

 

Cap1: 800-625-7866 (Account Specialist)

 

Cap1: 800-951-6951 (cust. relations)

Cap1: 800-548-4593 (application department; status)

Cap1: 800-889-9939 or 800-625-7866.(Account Specialist)

Cap1: 877-513-9959 (Account Retention?)

Cap1: 800-258-9319 (Debt Recovery)

 

 

Chase: 800-432-3117 (App status)

 

Chase: 888-270-2127 (App recon)

Chase: 877-781-3109 (combining & product change)

Chase: 888-245-0625 (Credit Analyst - Recons)

 

Chase: 888-622-7547 (Chase Executive Ofc. in IL)

 

 

 

Chevron/Texaco Biz Card App Status: 888-243-8358

 

 

Citi: 888-201-4523 (New App Approval Status)

 

Citi AA: 888-662-7759

 

Citi App Status: 800-645-7240, 800-288-4653, 800-750-7453

 

Citi: 800-444-2568 (Retention Dept.)

 

Citi: 800-763-9795 (Credit Dept.)

 

Citi Credit Bureau Dispute Fax: 866-713-5028

 

 

Discover: 888-676-3695 (Recon)

 

 

 

ExxonMobil Biz Card: 800-903-9966

 

 

 

FIA: 866-421-8153 (credit analyst)

 

 

 

GEMB: 877-294-7541 (escalated help desk)

 

 

 

Home Depot Store Card: 800-677-0232 (Credit Analyst)

 

Home Depot Store Card: 423 467 6957 (App Status/Recon)

 

Home Depot MC (Commercial): 800-720-0649

 

 

 

Hooters: 801-545-6705, 800-850-4668

 

 

 

HSBC: 866-574-4421 (App Status)

 

HSBC: 866-719-3897 (Credit Analyst?)

 

 

JC Penney: 800-542-0800

 

 

 

Juniper: 866-408-4064 (Credit Analyst)

 

Juniper/Barclays: 866-750-6031 (Corp. Offices)

 

 

 

Key Bank: 888-201-4523 (App status)

 

Key Bank: 800-254-2737

Key Bank MC: 800-288-4653

 

Keybank Credit Research Fax: 216-357-6404

 

 

 

Lowes: 800-445-6937 (App Status)

Lowes: 866-232-7443 (Biz Acct. Underwriting)

Lowes Fraud/UW: 800-444-1408

 

 

 

Macy's: 800-627-2909 (Credit Dept. - new credit, inquiries on upgrade to Visa, credit reporting issues)

 

Macy's: 800-543-9617 (Recovery Services)

 

 

 

Meijers MC: 801-517-5560

 

 

National City: 800-762-0974 (Credit Dept.)

 

 

Orchard: 800-395-6090 (May get answered in Spanish by bilingual CSR's. If this happens and you don't speak Spanish, either try again later or try saying "Habla ingles?" or "Ingles, por favor" to let them know you're an English-speaker).

 

 

 

Philips 66: 866-289-5630, 800-610-1961

 

 

 

Sam's Club: 800-301-5546, 866-246-4282 (Underwriting)

 

 

 

Sears: 800-599-9710 (App status)

 

 

 

Shell Fleet Card: 800-223-3296 (App status)

Shell: 800-223-3296, 866-438-7435

Shell: 800-377-5150

 

 

 

Staples: 800-767-1291, 800-282-5316

 

 

 

Sunoco Corp. Card: 800-935-3387, 800-278-6626

Sunoco: 800-310-4773

 

 

 

Target Biz Card: 800-440-5317

 

 

 

Tiffany: 800-770-0800

 

 

 

US Bank: 800-947-1444, 800-685-7680 (Underwriting)

 

 

 

Valero: 877-882-5376

 

 

Wal-Mart: 800-301-5546

 

Wal-Mart Underwriting: 877-294-7548

 

Wal-Mart Underwriting (GE Moneybank): 1-866-419-4096

 

 

WaMu CSR: 800-356-0011, or 800-280-9441

WaMu: 888-687-2273 (Apps/New Accts)

 

 

 

Wright Express: 888-743-3893

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  • 1 month later...

Last Update: 09/25/10

 

 

 

AmEx Oasis Program: 888-232-3261

 

American Express Credit Bureau Unit: 800-874-2717. Must have a current credit report before calling. They will ask for the account number from the credit report, which is different from your card number.

 

 

 

Barclays: 888-232-0780 (Customer Care)

 

Barclays: 866-408-4064 (Credit Analyst)

 

 

Best Buy: 888-237-8289 (customer care)

Best Buy: 800-365-0292 (CSR)

 

Best Buy App Status: 800-811-7276

 

Best Buy Store Card: 800-305-0533

 

 

BofA Acquisition Dept.: 888-645-6733 (new app recon)

 

BofA: 800-732-9194

BofA: 800-421-2110 (product change, poss. for cli)BofA: 888-260-4696 (secured accts.)BofA: 800.824.5895 (secured & partially secured accts.)BofA: 800-718-6072 (Credit analyst)BofA: 800-881-4730 (Loan Dept.?)BofA: 866-226-8225 (Recon)BofA Credit Dept. Fax: 888-500-6270

 

BofA/FIA: 888-831-4181FIA: 866-421-8153 (credit analyst) BP/Amoco App Status: 800-365-6204

 

Cap1: 800-625-7866 (Account Specialist)

 

Cap1: 800-951-6951 (cust. relations)

Cap1: 800-548-4593 (application department; status)

Cap1: 800-889-9939 or 800-625-7866.(Account Specialist)

Cap1: 877-513-9959 (Account Retention?)

Cap1: 800-258-9319 (Debt Recovery)

 

Cap1 Secured Platinum: 800-219-7931 (deposit taker, can speak to credit analyst)

 

 

 

 

Chase: 800-432-3117 (App status)

 

Chase: 888-270-2127 (App recon)

Chase: 877-781-3109 (CLI requests & account closures)

Chase: 888-245-0625 (Credit Analyst - Recons)

 

Chase: 888-622-7547 (Chase Executive Ofc. in IL)

 

Chase: 800-955-9900 (Product change status questions)

 

 

 

Chevron/Texaco Biz Card App Status: 888-243-8358

 

 

Citi: 888-201-4523 (New App Approval Status)

 

Citi AA: 888-662-7759

 

Citi App Status: 800-645-7240, 800-288-4653, 800-750-7453

 

Citi: 800-444-2568 (Retention Dept.)

 

Citi: 800-763-9795 (Credit Dept.)

 

Citi Credit Bureau Dispute Fax: 866-713-5028

 

 

Discover: 888-676-3695 (Recon)

 

 

 

ExxonMobil Biz Card: 800-903-9966

 

 

 

FIA: 866-421-8153 (credit analyst)

 

 

 

GEMB: 877-294-7541 (escalated help desk)

 

 

 

Home Depot Store Card: 800-677-0232 (Credit Analyst)

 

Home Depot Store Card: 423 467 6957 (App Status/Recon)

 

Home Depot MC (Commercial): 800-720-0649

 

 

 

Hooters: 801-545-6705, 800-850-4668

 

 

 

HSBC: 866-574-4421 (App Status)

 

HSBC: 866-719-3897 (Credit Analyst?)

 

 

JC Penney: 800-542-0800

 

 

 

Juniper: 866-408-4064 (Credit Analyst)

 

Juniper/Barclays: 866-750-6031 (Corp. Offices)

 

 

 

Key Bank: 888-201-4523 (App status)

 

Key Bank: 800-254-2737

Key Bank MC: 800-288-4653

 

Keybank Credit Research Fax: 216-357-6404

 

 

 

Lowes: 800-445-6937 (App Status)

Lowes: 866-232-7443 (Biz Acct. Underwriting)

Lowes Fraud/UW: 800-444-1408

 

 

 

Macy's: 800-627-2909 (Credit Dept. - new credit, inquiries on upgrade to Visa, credit reporting issues)

 

Macy's: 800-543-9617 (Recovery Services)

 

 

 

Meijers MC: 801-517-5560

 

 

National City: 800-762-0974 (Credit Dept.)

 

 

 

Nationwide Visa: 866-757-2720 (App. status)

 

 

Orchard: 800-395-6090 (May get answered in Spanish by bilingual CSR's. If this happens and you don't speak Spanish, either try again later or try saying "Habla ingles?" or "Ingles, por favor" to let them know you're an English-speaker).

 

 

 

Philips 66: 866-289-5630, 800-610-1961

 

 

 

Sam's Club: 800-301-5546, 866-246-4282 (Underwriting)

 

 

 

Sears: 800-599-9710 (App status)

 

 

 

Shell Fleet Card: 800-223-3296 (App status)

Shell: 800-223-3296, 866-438-7435

Shell: 800-377-5150

 

 

 

Staples: 800-767-1291, 800-282-5316

 

 

 

Sunoco Corp. Card: 800-935-3387, 800-278-6626

Sunoco: 800-310-4773

 

 

 

Target Biz Card: 800-440-5317

 

 

 

Tiffany: 800-770-0800

 

 

 

USAA Bank Secured Platinum: 800-344-5696 ext 38763 (secured product specialist)

 

 

 

US Bank: 800-947-1444, 800-685-7680 (Underwriting)

 

US Bank Secured Platinum: 800-344-5696 (underwriters for secured product)

 

 

 

Valero: 877-882-5376

 

 

Wal-Mart: 800-301-5546

 

Wal-Mart Underwriting: 877-294-7548

 

Wal-Mart Underwriting (GE Moneybank): 1-866-419-4096

 

 

WaMu CSR: 800-356-0011, or 800-280-9441

WaMu: 888-687-2273 (Apps/New Accts)

 

 

 

Wright Express: 888-743-3893

 

 

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  • 2 years later...

Is this list still good for 2013?

 

Last Update: 09/25/10



AmEx Oasis Program: 888-232-3261

American Express Credit Bureau Unit: 800-874-2717. Must have a current credit report before calling. They will ask for the account number from the credit report, which is different from your card number.



Barclays: 888-232-0780 (Customer Care)

Barclays: 866-408-4064 (Credit Analyst)


Best Buy: 888-237-8289 (customer care)
Best Buy: 800-365-0292 (CSR)

Best Buy App Status: 800-811-7276

Best Buy Store Card: 800-305-0533


BofA Acquisition Dept.: 888-645-6733 (new app recon)

BofA: 800-732-9194
BofA: 800-421-2110 (product change, poss. for cli)BofA: 888-260-4696 (secured accts.)BofA: 800.824.5895 (secured & partially secured accts.)BofA: 800-718-6072 (Credit analyst)BofA: 800-881-4730 (Loan Dept.?)BofA: 866-226-8225 (Recon)BofA Credit Dept. Fax: 888-500-6270

BofA/FIA: 888-831-4181FIA: 866-421-8153 (credit analyst) BP/Amoco App Status: 800-365-6204

Cap1: 800-625-7866 (Account Specialist)

Cap1: 800-951-6951 (cust. relations)
Cap1: 800-548-4593 (application department; status)
Cap1: 800-889-9939 or 800-625-7866.(Account Specialist)
Cap1: 877-513-9959 (Account Retention?)
Cap1: 800-258-9319 (Debt Recovery)

Cap1 Secured Platinum: 800-219-7931 (deposit taker, can speak to credit analyst)




Chase: 800-432-3117 (App status)

Chase: 888-270-2127 (App recon)
Chase: 877-781-3109 (CLI requests & account closures)
Chase: 888-245-0625 (Credit Analyst - Recons)

Chase: 888-622-7547 (Chase Executive Ofc. in IL)

Chase: 800-955-9900 (Product change status questions)



Chevron/Texaco Biz Card App Status: 888-243-8358


Citi: 888-201-4523 (New App Approval Status)

Citi AA: 888-662-7759

Citi App Status: 800-645-7240, 800-288-4653, 800-750-7453

Citi: 800-444-2568 (Retention Dept.)

Citi: 800-763-9795 (Credit Dept.)

Citi Credit Bureau Dispute Fax: 866-713-5028


Discover: 888-676-3695 (Recon)



ExxonMobil Biz Card: 800-903-9966



FIA: 866-421-8153 (credit analyst)



GEMB: 877-294-7541 (escalated help desk)



Home Depot Store Card: 800-677-0232 (Credit Analyst)

Home Depot Store Card: 423 467 6957 (App Status/Recon)

Home Depot MC (Commercial): 800-720-0649



Hooters: 801-545-6705, 800-850-4668



HSBC: 866-574-4421 (App Status)

HSBC: 866-719-3897 (Credit Analyst?)


JC Penney: 800-542-0800



Juniper: 866-408-4064 (Credit Analyst)

Juniper/Barclays: 866-750-6031 (Corp. Offices)



Key Bank: 888-201-4523 (App status)

Key Bank: 800-254-2737
Key Bank MC: 800-288-4653

Keybank Credit Research Fax: 216-357-6404



Lowes: 800-445-6937 (App Status)
Lowes: 866-232-7443 (Biz Acct. Underwriting)
Lowes Fraud/UW: 800-444-1408



Macy's: 800-627-2909 (Credit Dept. - new credit, inquiries on upgrade to Visa, credit reporting issues)

Macy's: 800-543-9617 (Recovery Services)



Meijers MC: 801-517-5560


National City: 800-762-0974 (Credit Dept.)



Nationwide Visa: 866-757-2720 (App. status)


Orchard: 800-395-6090 (May get answered in Spanish by bilingual CSR's. If this happens and you don't speak Spanish, either try again later or try saying "Habla ingles?" or "Ingles, por favor" to let them know you're an English-speaker).



Philips 66: 866-289-5630, 800-610-1961



Sam's Club: 800-301-5546, 866-246-4282 (Underwriting)



Sears: 800-599-9710 (App status)



Shell Fleet Card: 800-223-3296 (App status)
Shell: 800-223-3296, 866-438-7435
Shell: 800-377-5150



Staples: 800-767-1291, 800-282-5316



Sunoco Corp. Card: 800-935-3387, 800-278-6626
Sunoco: 800-310-4773



Target Biz Card: 800-440-5317



Tiffany: 800-770-0800



USAA Bank Secured Platinum: 800-344-5696 ext 38763 (secured product specialist)



US Bank: 800-947-1444, 800-685-7680 (Underwriting)

US Bank Secured Platinum: 800-344-5696 (underwriters for secured product)



Valero: 877-882-5376


Wal-Mart: 800-301-5546

Wal-Mart Underwriting: 877-294-7548

Wal-Mart Underwriting (GE Moneybank): 1-866-419-4096


WaMu CSR: 800-356-0011, or 800-280-9441
WaMu: 888-687-2273 (Apps/New Accts)



Wright Express: 888-743-3893

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  • 3 weeks later...
  • 1 month later...

I cannot vouche for all of them, but the Sears number listed is for COMMERCIAL accounts... and when they transferred me to their CONSUMER accounts division, I believe it was just a generic person I got because she says she couldn't re-run my application with a different bureau.

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  • 2 months later...
  • 2 months later...
  • 5 months later...

The UW and Backdoor numbers seem to overlap. http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066

 

I see an update *on here* for 2010. So, I still wonder how many of them are accurate!

 

Probably many, I would think that only a few changed, or were decommissioned...

 

Goes with a recent thread of http://creditboards.com/forums/index.php?showtopic=523845

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  • 2 weeks later...

The last post in this topic was posted 1811 days ago. 

 

We strongly encourage you to start a new post instead of replying to this one.

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