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CitiMortgage modifications


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http://www.bankrate.com/brm/news/mtg/20081...Mortgage-a1.asp

 

Corporate owner:

Citigroup Inc.

 

Departments:

Office of Homeowner Preservation.

Borrower Relief Centers.

 

Contact:

Call the telephone number on your loan statement.

Call (800) MORTGAGE, or (800) 667-8424.

Fax (480) 753-7832.

E-mail mortgagehelp@citi.com.

Online form.

Web site: www.mortgagehelp.citi.com.

 

Noted qualifications:

Principal residence.

Sufficient reliable income to afford modified mortgage payments.

Mortgage owned by Citigroup Inc.

 

Target debt-to-income (DTI) ratio: 38 percent.

 

Options:

Interest-rate reduction.

Extension of loan term.

Forgiveness of principal.

Foreclosure moratorium.

Financial education services.

 

 

Letters:

Citi is "reaching out to customers through calls, written correspondence, e-mail, toll-free assistance lines, online social networks and external counselors," according to a company statement. Homeowners in Arizona, California, Florida, Indiana, Michigan, Nevada and Ohio are most likely to receive a letter because of falling home prices, high unemployment and economic distress in those states.

 

Tip:

Citi also conducts local outreach programs with nonprofit counseling organizations.

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