radi8 Posted December 20, 2008 http://www.bankrate.com/brm/news/mtg/20081...Mortgage-a1.asp Corporate owner: Citigroup Inc. Departments: Office of Homeowner Preservation. Borrower Relief Centers. Contact: Call the telephone number on your loan statement. Call (800) MORTGAGE, or (800) 667-8424. Fax (480) 753-7832. E-mail mortgagehelp@citi.com. Online form. Web site: www.mortgagehelp.citi.com. Noted qualifications: Principal residence. Sufficient reliable income to afford modified mortgage payments. Mortgage owned by Citigroup Inc. Target debt-to-income (DTI) ratio: 38 percent. Options: Interest-rate reduction. Extension of loan term. Forgiveness of principal. Foreclosure moratorium. Financial education services. Letters: Citi is "reaching out to customers through calls, written correspondence, e-mail, toll-free assistance lines, online social networks and external counselors," according to a company statement. Homeowners in Arizona, California, Florida, Indiana, Michigan, Nevada and Ohio are most likely to receive a letter because of falling home prices, high unemployment and economic distress in those states. Tip: Citi also conducts local outreach programs with nonprofit counseling organizations. Quote Share this post Link to post Share on other sites
chargeacar Posted January 18, 2013 Just wanted to report that I received a loan mod from Citimortgage. It was 3 years ago but was approved without undue hassle. My only income at the time was s.s. and military retirement but they were provable with statements and deposits. Quote Share this post Link to post Share on other sites