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thank you,thank you,thank you !!!!!!!!!!


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long story short. dh goes to hosp 1/22/06 ins denies, after three appeals finally pays 6/1/08, yes two years later !!!! dh reports trashed from ca's having a field day with this one !!!

yesterday i start calling all of the ca's to inform them it has been paid.

they all say we will mark it as paid on the reports, just send in the info.

my reply ( thanks to cb !!!!!!!!!!!!!!)

no thank you, you will delete these from the report immediately.

ca reply, we cant do that ma'm

i say, yes you can simply notify them, or i can have the hospital recall them.

or i can start citing your company with fcra violations if you like.

they reply,you will need to talk to a supervisor.

my reply, ill hold

supervisor, we cant delete, only can mark paid

my reply, ok, ill be sending your company my motion

supervisor, for what

my reply, for blatantly ignoring my request for deletion of a paid collection, and if you would like to hold on just a minute ill pull up the violations of the fcra your company is currently violating.

dial tone-they hung up on me.

a few minutes later the phone rings, guess who's calling me?

a new supervisor, who is very politely and dripping with remorse, telling me they will be sending out a universal data form for deletion to the cra's as soon as they receive the info from me.

i say, send that to me in writing, or better yet here's my e-mail.

holy crap, i got the e-mail

just like she said, as soon as they receive the info it will be deleted.

thanks to all at cb, i wouldnt have had the knowledege to handle this just 6 months ago,or the nerve,you guys are the best !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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