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AMX Financial Review on Oasis Card!!!??!!!

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Im in the process of drafting a letter to the CEO.... I will post it, once Im done... Does anyone have an address to the US Executive offices of American Express????

 

Senior Vice President: Doria Camaraza

777 American Expressway

Ft. Lauderdale, FL 33337

 

heres what I sent them;

 

Dear Amex,

 

I recently learned that my credit line was reduced from $XXXX.00 to $XXXX.00 after I made a payment on XXXX, whomever works in your credit risk management department seems to be making some very poor decisions, does cutting my credit line by 1% of what I currently owe you actually do anything to make you less at risk? Obviously your unpredictably peculiar behavior is a great way to destroy trust and it certainly does poison my credits overall health.

 

My home, all of my vehicles are paid for and owned outright, the only debt I have in the entire world is less than X0K a single SUV can be upwards of 35-50K these days, if that makes me a bad risk in the eyes of whatever wizard is toying with the lives of good folks by way of your risk management department, then they should be reviewed for treating valuable customers so unprofessionally, Credit scoring and risk models can be erroneous under certain circumstances, is someone with a 1/2 a million dollar mortgage, car payments, and various installment accounts at approximately the same annual income truly in better financial shape than I with less than X0K debt to my name? I'd like to think not.

 

Be advised that based on your action I closed my account immediately, upon learning of what you had done, existing balances will be paid ASAP and I intend to wash my hands entirely from you, according to some fast googling I did American Express is becoming known as the schizoid credit card company, offering up large lines of credit then chopping them back when people begin to access the credit, what your doing is a very shady and unethical one sided gimmick to entice people to spend with your revolving credit products, but then your not truly standing behind the loyal consumers who choose to support you by using those products, not to mention customer service via the telephone is actually more like Asia Express hardly American Express, its quite clear you are far from the company you were even a few short years ago, I truly hope the president of American Express might see this message and more like it and consider the merit and value of public opinion and your reputation.

 

I'm completely disgusted with your company and its customer service, I've always paid my bill early as soon as the bill cycles, vs. on the due date, I obviously have the ability to pay, and seeing amounts of available credit butchered away only harm and hurt a healthy credit score, thereby trapping people from having other valuable credit options, these hack jobs someone with in your company has been performing might be common practice for a subprime lender or perhaps a payday loan company but hardly what folks have come to expect from a refined prestigious professional establishment, furthermore I will not tolerate this policy from American Express (nor should anyone else) or any other creditor, my business is much to valuable and personal success is far too important to be jeopardized by the likes of your strange vacillating methods of doing business.

 

Once again there are numerous consumer advocate websites and various blogs that feel that American Express is neither stable or reliable for revolving credit products , I sincerely may of defended your company prior to this latest credit line reduction, enough is enough, I've had it with your motha F@#$ shenanigans on this motha F$#%@ planet, I'll be just fine, actually better off without you, xxxxxxxx bank, xxxx Federal Credit Union, xxx Federal Credit Union, and various other creditors have treated me far far better, in fact you should be ashamed of the reputation you've been earning yourself as a company that used to be thought so highly off.

 

Sincerely, Sultan J. Studly

 

The snakes on a place part is a spoof was not included in the real message :rofl:

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So wait, you are pissed because rather than you having to wait one year on oasis, then cancel your card, then cold apply for something different, that they did a F/R at 6 months and offered you a very nice CL on a great product?

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I told her Ill go to bank of america and use their American Express, or USAA AMX.. these banks appreciate their customers.....

 

as if that will hurt Amex any... they get the profits (from merchant fees) and let other banks holding the bag...

 

So... you paid off amex within the last 6 months to get back in their good graces, then turned down a 25K card (great for utilization BTW) - a card which will most likely report as opened in 1999... I hope you didn't pay a lot of money as it was not well spent.

Perhaps he would rather not deal with Amex and their deceptive practices. How can he be sure they will let him keep the $25,000 card since they can change the game at will. If his scores are good enough he can get a $25,000 card with a good CU and not have to play these games. Amex is not all that.

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The snakes on a place part is a spoof was not included in the real message :rofl:

nice letter... and everyone who gets AA/FR should write to the CEO. If enough write, things will change.

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Mr. Kenneth I. Chenault

Chairman, Chief Exec. Officer, Chairman of Exec. Committee, Member of Operating Committee, Chairman of American Express Travel Related Services Company Inc and Chief Exec. Officer of American Express Travel Related Services Company Inc

 

Mr. Alfred F. Kelly Jr.

Pres, Head of Global Consumer Group and Member of Operating Committee

 

 

American Express Company

World Financial Center

200 Vesey Street

New York, NY 10285

United States - Map

Phone: 212-640-2000

Fax: 212-619-9230

Edited by FlaGator

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Perhaps he would rather not deal with Amex and their deceptive practices. How can he be sure they will let him keep the $25,000 card since they can change the game at will. If his scores are good enough he can get a $25,000 card with a good CU and not have to play these games. Amex is not all that.

then stick the bugger in the SD and let it rot. He paid off a debt to them less than 6 months ago so he could get back in and faxed in financial docs... then less than 4 hours later basically tells them to go screw themselves? Why not do that first, not after you show them all your financials ?

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Im in the process of drafting a letter to the CEO.... I will post it, once Im done... Does anyone have an address to the US Executive offices of American Express????

 

Senior Vice President: Doria Camaraza

777 American Expressway

Ft. Lauderdale, FL 33337

 

heres what I sent them;

 

Dear Amex,

 

I recently learned that my credit line was reduced from $XXXX.00 to $XXXX.00 after I made a payment on XXXX, whomever works in your credit risk management department seems to be making some very poor decisions, does cutting my credit line by 1% of what I currently owe you actually do anything to make you less at risk? Obviously your unpredictably peculiar behavior is a great way to destroy trust and it certainly does poison my credits overall health.

 

My home, all of my vehicles are paid for and owned outright, the only debt I have in the entire world is less than X0K a single SUV can be upwards of 35-50K these days, if that makes me a bad risk in the eyes of whatever wizard is toying with the lives of good folks by way of your risk management department, then they should be reviewed for treating valuable customers so unprofessionally, Credit scoring and risk models can be erroneous under certain circumstances, is someone with a 1/2 a million dollar mortgage, car payments, and various installment accounts at approximately the same annual income truly in better financial shape than I with less than X0K debt to my name? I'd like to think not.

 

Be advised that based on your action I closed my account immediately, upon learning of what you had done, existing balances will be paid ASAP and I intend to wash my hands entirely from you, according to some fast googling I did American Express is becoming known as the schizoid credit card company, offering up large lines of credit then chopping them back when people begin to access the credit, what your doing is a very shady and unethical one sided gimmick to entice people to spend with your revolving credit products, but then your not truly standing behind the loyal consumers who choose to support you by using those products, not to mention customer service via the telephone is actually more like Asia Express hardly American Express, its quite clear you are far from the company you were even a few short years ago, I truly hope the president of American Express might see this message and more like it and consider the merit and value of public opinion and your reputation.

 

I'm completely disgusted with your company and its customer service, I've always paid my bill early as soon as the bill cycles, vs. on the due date, I obviously have the ability to pay, and seeing amounts of available credit butchered away only harm and hurt a healthy credit score, thereby trapping people from having other valuable credit options, these hack jobs someone with in your company has been performing might be common practice for a subprime lender or perhaps a payday loan company but hardly what folks have come to expect from a refined prestigious professional establishment, furthermore I will not tolerate this policy from American Express (nor should anyone else) or any other creditor, my business is much to valuable and personal success is far too important to be jeopardized by the likes of your strange vacillating methods of doing business.

 

Once again there are numerous consumer advocate websites and various blogs that feel that American Express is neither stable or reliable for revolving credit products , I sincerely may of defended your company prior to this latest credit line reduction, enough is enough, I've had it with your motha F@#$ shenanigans on this motha F$#%@ planet, I'll be just fine, actually better off without you, xxxxxxxx bank, xxxx Federal Credit Union, xxx Federal Credit Union, and various other creditors have treated me far far better, in fact you should be ashamed of the reputation you've been earning yourself as a company that used to be thought so highly off.

 

Sincerely, Sultan J. Studly

 

The snakes on a place part is a spoof was not included in the real message ;)

I love it! I love it! :lol: You should also post it on PFB for all to see.

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;)Beating a dead horse :lol:

 

Come on guys, the horse (American Express) is dead. Let's make a real statement by refusing to carrying their cards.

 

That's the only way you can bring down a giant, by hitting them were it hurts, in the pocket.

 

Just my 2 cents :wave:

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Perhaps he would rather not deal with Amex and their deceptive practices. How can he be sure they will let him keep the $25,000 card since they can change the game at will. If his scores are good enough he can get a $25,000 card with a good CU and not have to play these games. Amex is not all that.

then stick the bugger in the SD and let it rot. He paid off a debt to them less than 6 months ago so he could get back in and faxed in financial docs... then less than 4 hours later basically tells them to go screw themselves? Why not do that first, not after you show them all your financials ?

Obviously he thought they were the Amex or old amd wanted that relationship back. Now he finds that they're this new schizophrenia company and wants nothing to do with them. I would not have faxed over my financials to them though.

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Perhaps he would rather not deal with Amex and their deceptive practices. How can he be sure they will let him keep the $25,000 card since they can change the game at will. If his scores are good enough he can get a $25,000 card with a good CU and not have to play these games. Amex is not all that.

then stick the bugger in the SD and let it rot. He paid off a debt to them less than 6 months ago so he could get back in and faxed in financial docs... then less than 4 hours later basically tells them to go screw themselves? Why not do that first, not after you show them all your financials ?

 

 

agreed... he shouldnt have sent in the financials ( wasted energy) or if he did and was approved, stick it int he SD or even USE it sparingly... but why write all the nastygrams AFTER Ya send the FR required info and then refuse the card....

 

;)Beating a dead horse :lol:

 

Come on guys, the horse (American Express) is dead. Let's make a real statement by refusing to carrying their cards.

 

That's the only way you can bring down a giant, by hitting them were it hurts, in the pocket.

 

Just my 2 cents :wave:

 

damn that, im using my card TONIGHT... Im nto gonna stop using my card cuz they were bad to some 1 else.... you gettign burnt fries from McDonalds isnt gonna me stop gettign those either.... If Amex ever does me "wrong" I will re-evaluate

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THANKS for the posters who defended me... and your absolutely right!... I do not need American Express.... My account with them, went bad and charged off in the first place, because I became sick and hospitalized 8 years ago... and this was the only account I didnt have credit insurance on.... all other credit accounts was paid in full, and my credit wasnt damged as bad as it could have. i was in the low 800's before the charge off... after the AMX charge off it dropped to the high 600's and over the past 5 years I got it back into the high 700's.... so believe me when i tell u, i DO NOT need american express... I have plently of ''highline'' CREDIT accounts, another 25,000 amx account means nothing to do. I already have a low utilization and excellent credit score. ...... i denied their card becaue I do not want to deal with an uneithical company..... with poor business practices... it seems....

 

Lets say. I accept their $25,000 card.. and decide to take that vacation, I spoke about in previous posts.... and they decide to Chop my line down, with no notice and I go to charge and its DECLINED..... because I was unaware of the CLD... i would be embarressed... I CANNOT take that risk....... i want a cc company I can trust.... Banks can trust I will always pay on time, based on my credit history... I can go to any bank or CU and be approved for alomst any product I want.... I just do not want to do business with American Express.....

 

I would cancel my merchant account if i didnt think it would upset my clients and customers.......

 

oh, and thank you for that address.. to the Vice President.... did you get any response from that letter?

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I would not have faxed over my financials to them though.

Exactly. If you go that far you might as well keep it for age and utility.

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VPofCredit, you did what was right for you and thats honorable and very worthy to the cause of the good fight.

 

Don't let the duality of people who are here on a pro-consumer board yet advocate self-servingly bending over to these companies when its convenient for them, discourage you a single iota.

 

Massive Kudos to you!

 

IMO you most likely saved yourself the pain of unreasonable future hardship & headaches down the line. Its going to be this way for some years, til Amex figures it out.

 

Not that long ago I had that card they offered you with an even higher limit, thinking I could trust American Express caused me to pay hundreds if not thousands of dollars in additional interest because I had unknowingly relied on them and they rewarded my on time payments, ability to pay, and patronage to them with a massive CLD that literally took 80+ points off my scores dropping me into a scoring bracket that took more than a year to recover from. They literally put me behind the eight ball, I'm grateful I was able to recover and rebound now stronger and wiser than ever. Even after all that I was still giving them the benefit of the doubt up through the 11th hour, - DOES AMERICAN EXPRESS deserve this from people like me? or us? - everyone shake your heads and SAY NO!

 

as I said enough is enough.

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I would not have faxed over my financials to them though.

Exactly. If you go that far you might as well keep it for age and utility.

Perhaps he had second thoughs after faxing the info.

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I would cancel my merchant account if i didnt think it would upset my clients and customers.......

 

it will say more to amex if you cancel it too. Keeping it only makes more money for amex... it would cost them more to issue the 25K to your SD... pull it out every few months for a small charge or put a small routine monthly charge on it.

 

BTW - did they offer you the blue cash (the card you really, really wanted) or did they ask which card you wanted?

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Don't let the duality of people who are here on a pro-consumer board yet advocate self-servingly bending over to these companies when its convenient for them, discourage you a single iota.

 

 

as I said enough is enough.

 

 

yes you have said QUITE enough...

 

people here offer VARYING opinions for a REASON... doesnt make it self serving for them or anyone or any action that is defensed or opposed... its SIMPLY an OPINION...

 

you can keep all of the self-serving inflammatory rhetoric to yourself

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I would not have faxed over my financials to them though.

Exactly. If you go that far you might as well keep it for age and utility.

Perhaps he had second thoughs after faxing the info.

 

 

obviously... and I dont fault him for that.... just found the way it all went down a lil off.. kinda like he went thru all of that, got himself all upset & frustrated.... but still faxed the stuff.. and then got even more than he wanted and then gave up....

 

hapens to the best of us when we act on emotion...

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I would cancel my merchant account if i didnt think it would upset my clients and customers.......

 

it will say more to amex if you cancel it too. Keeping it only makes more money for amex... it would cost them more to issue the 25K to your SD... pull it out every few months for a small charge or put a small routine monthly charge on it.

 

BTW - did they offer you the blue cash (the card you really, really wanted) or did they ask which card you wanted?

Keeping it is making money for him also. It would be foolish to do something that would hurt his business. BTW, everyone is just not as desparate as some of you seem to be to have an Amex card.

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I repect everyones opinion on the matter.... thank you again for the ones defending me... but for me,,. it was the right decision..... I faxed this information BEFORE Mrs Ramos spilled the beans and told me what American Express was doing... I already had a good idea in my head about their business tactics and behavior... but had no proof, until... She < MRS RAMOS> revealved a bit too much....

 

in addition, i faxed the documents because I did not want them to cancel my card and have it show as ''CLOSED BY CREDIT GRANTOR'' on my reports... AND i was hoping for a upgrade.... but i was not desperate.... After the clearified things... it disgusted me.. and FIRED THEM... bye bye american express!!,,, I do not regret it for one minute!!!!...

 

I just applied for the Bank of American, American Express....

I already have their Make a Wish, Platnium card, with a $18,500 limit.. with a 1,200 balance.. ,lets see what they offer me this time...

they always send me pre-approved offers and offers online , with the preapproved Button..

I have a Bank of America Power Platnium Visa for the business with a $45,000 limit..... with a 100 balance. ...

 

what do u guys think of the HSBC American Express?, from what I can find online, they max they offer is $5,000... If that is so... ill pass... and Im kind of scared of having HSBC on my credit reports.. hehehe....

 

Since im in the mood for applying,. I dont want to burn , no more than 1 maybe 2 inquires on each report. American Express already burnt one of them on trans union....

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Keeping it is making money for him also. It would be foolish to do something that would hurt his business. BTW, everyone is just not as desparate as some of you seem to be to have an Amex card.

 

his customers only carry amex? or does everyone buy into the PR BS that people who carry amex spend more? He can tell everyone why he no longer accepts amex... maybe talk a few more into canceling their accts.

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what do u guys think of the HSBC American Express?, from what I can find online, they max they offer is $5,000... If that is so... ill pass... and Im kind of scared of having HSBC on my credit reports.. hehehe....

 

Since im in the mood for applying,. I dont want to burn , no more than 1 maybe 2 inquires on each report. American Express already burnt one of them on trans union....

 

citi and dillards (gemb) offer amex labeled cards if you insist on continuing to do business with amex. I'd go for a v or mc that had good rewards if I were in your shoes.

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as i said with the merchant account, i said, I would... ''IF'' . ( the magic word), if it didnt make a negative effect on my customers/clients.... Im not going to do that.... Althought my merchant account only see about 1% activity thru american express.... majority is Visa/Master and even Discover.

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as i said with the merchant account, i said, I would... ''IF'' . ( the magic word), if it didnt make a negative effect on my customers/clients.... Im not going to do that.... Althought my merchant account only see about 1% activity thru american express.... majority is Visa/Master and even Discover.

 

I'm with ya there also.

 

I just got hammered by AMEX myself, but am not going to potentially lose business by canceling my AMEX merchant account. If someone wants to pay me via an AMEX card, that is their prerogative. Money is money to me, don't care what label is on the outside of the card (save, AMEX does charge more in fees, though).

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