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Long time lurker, first time poster. I've recently had a terrible experience with USAA. I apologize for the long post in advance. The short story: A few days ago I logged into my USAA online and rather than seeing my savings and checking accounts, I was presented with "You currently have no accounts with USAA." The next day I called them and after about a half hour phone call (mostly on hold), the best they could come up with was that I'd have to wait 2 weeks for corporate to determine what happened! No reasoning, terrible service. Please read on for the specifics. The Facts: I'v
2.15% on Checking, up to $25,000. .75% on Savings, up to $250,000. I'm not sure how far their reach is, or who can join. Was driving home and saw this advertisement at one of the branches. https://www.firstutahbank.com/personal-banking/personal-deposit-accounts/kasasa-saver Checking rate requires 12 debit transactions, 1 ACH auto pay and e-statements. Completing all of the checking requirements gives the rate for savings, as well. Don't know if it's a hard pull to join and I don't know which bureau they use if there is a hard.