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(I realize I posted this is the wrong forum. I'm moved it to Auto Finance.) Sorry! Hi, everyone, I’m in the process of shopping for a good preowned car and I saw one that I liked at the dealer. The Carfax looked good, test drive went well, so I put down a $500 deposit and said I’d be back when I got my DCU auto check in place. (Leaving the deposit was a mistake, I now know.) Today, three days later, I’m reading the Carfax more carefully and I see it doesn’t list the car’s service records as specified by the manufacturer’s warranty (which is still in effect). I plan to ask the dealer for those records, but I don’t think I’ll trust anything that’s supplied after the fact that should have been on the Carfax in the first place. I’ve now seen many other Carfaxes of this model of car and they do show service visits and what was done on what date. And while I find it hard to believe that the previous owner of the car I looked at didn’t make any oil changes for 28,000 miles, the lack of a record on this is a huge red flag. I just read the dealer’s buyer’s order that I signed and it says all deposits are non-refundable. Uh oh. So what recourse do I have? I’ll ask them for the service records. If they don’t have them, I absolutely will not buy the car. If they refuse to give me my refund, what are my options? The deposit was made on a credit card. And by the way, this dealer was in New Jersey. Thanks for your help!
