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I called Van Ru to schedule repayment. They had previously sent me documentation regarding my debt, but I missed placed it. Everything was going well until they asked for a "good faith" payment. Actually he called it an "involuntary" payment. He told me I wouldn't be able to receive any more documentation or begin the rehabilitation unless I submitted a payment. Thanks to CB I knew there was no legal obligation to pay so I told him that. He agreed and sent me to his SMOOTH talking manager. (I mean like butter) These professionals are so hypnotic. He gave me the run around with all this pseudo-legal mumbo-jumbo and "almost" accusations (very very subtle, so smooth) that was just effective enough to erode my confidence to stop pressing as adamantly as I had initially started. He agreed that I was not obligated but somehow got me to agree to receive an email as a "meet in the middle" and got off the phone with me. So, all I want is them to send me the paperwork to verify my income and read the agreement in writing before I pay. I know paying "good faith" would expedite this process and the payment is low, I mean really, really, low but it's the principle of it. I don't want to be pushed around by CA's. This is the beginning of my journey to fix my credit so I see this as a practice run. Am I correct about the good faith payment? Any suggestions about dealing with smooth talking CA's? I'm not a d**k and I don't want to be one. I just don't want to do what I don't have to do. Simple. Any advice is appreciated. Thanks. I'm calling the ombudsman to verify this as well. Dunno if thats the right person to call. Guess I'll find out.